Xbox 360 customer service

Contact information related to Xbox 360 customer service, customer support and technical support can be found below. Please feel free to update any of the Xbox 360 customer support information we have to make sure our site is kept as current as possible.

Customer Support

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  • How to reach a live person:
    • Keep pressing 0 until transferred. It took me 4 times.
  • Hours of Operation:
    • 9am - 2am ET (every day)
  • Email:
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  • Customer service link:
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  • Description:
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User Reviews

Posted by Eevee


I love my Xbox one. Best console ive owned since the Xbox 360. As a person who games a whole lot, I can say ive owned pretty much every console. I enjoyed them all, my personal favorites being the PS2 and the Game Cube. However, I cant say that I havent enjoyed my Xbox one. Overall the best console ive owned, performance wise. Ive met some awesome people on there and play some awesome games. Never get tired of it. Looking forward to buying a whole lot of upcoming games. For example, Anthem; cant wait. Thanks - Eve �¢ï¿½�¥

Posted by Christianhunt23


Hello this is christian hunt and I play black ops 3 on Xbox one and the new contract came out that already has expired the grand slammed I bought it got every single dlc that was missing except 1 which was the kvk or an-94 from black ops 2 so I went ahead and activated the contract before it expired and completed it and I did not get the kvk out of the supply drops or the dlc bribe I'm so mad can you fix this I deserve the kvk because I was supposed to get it because that's the only dlc weapon I'm
Missing I have all sub machine omg snipers secondary specials I just needed the kvk

Posted by Bignewt6


My sons xbox one will not go past the main xbox screen. He's only had it for about 6-7 months. Any feedback will be greatly appreciated.

Posted by Anonymous


I paid for my name to change and it haven't change

Posted by Anonymous


I have just been charged again i want my money back cancelled this 3 onths ago the xp is not even hooked up.

Customer Service Ratings

Based on 477 votes.

3.2

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Xbox Manuals
Xbox customer service news

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