Find the latest Ticketmaster news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Tawn Albright has joined Ticketmaster as executive vice president, where he will lead the growth and expansion of the company's specialized platforms, including the TicketWeb marketplace that focuses on clubs and small venues and Universe, ...
In light of an investigative report last week from CBC and the Toronto Star detailing Ticketmaster collusion with ticket scalpers, two U.S. senators have penned a letter to Michael Rapino, CEO of Ticketmaster's parent company Live Nation, asking for ...
The federal minister of innovation, science and economic development said Tuesday he is looking into revelations from a joint CBC News/Toronto Star investigation that Ticketmaster — and its parent company Live Nation — are working with large-scale ...
LAS VEGAS (KLAS) -- If you're wondering about your rights when buying tickets through Ticketmaster and other ticket vendors, you're not alone. This comes after an undercover investigation found what appears to be an underground ticket scalping ...
Editor's note (9/21): The original headline of this article implied that Ticketmaster called CBC and the Toronto Star's report “categorically untrue.” In its statement, the company was referring to “any program in place to enable resellers to acquire ...
Ticketmaster's move to close secondary ticketing platforms GET ME IN! and Seatwave has been broadly hailed by the industry as a win for fans. Consumer protection campaigners such as STAR and The FanFair Alliance have welcomed the move, which ...
Garth Brooks finished his three-year tour at the end of 2017, but he's not stopping there. The country superstar is bringing a live experience from the tour to fans' homes with his upcoming album, Triple Live, released in partnership with Ticketmaster.
The data set Hunt looked at had a folder called "USA" -- though it has not been confirmed whether or not all the data came from Americans -- and the files had dates starting in early April 2018. "That one file alone had millions of records in it and ...
In Ticketmaster's case, Magecart installed the card-skimming malware in a customer support software component from third-party supplier Inbenta. The rogue software was designed to capture payment card data being entered into online forms on ...
“The malicious software, which Ticketmaster spotted on a customer support product hosted by Inbenta Technologies on Saturday, was exporting UK customers' data to an unknown third-party, the firm said in a statement”, according to ITPRO.
Concert ticket vendor Ticketmaster has admitted that a malware attack on a third-party vendor has left 40,000 UK customers at risk of identity theft or fraud. The malicious software, which Ticketmaster spotted on a customer support product hosted by ...
“Last night, Ticketmaster announced they'd been breached because of malware in their customer support product. The malware was removed at the end of last week, and Ticketmaster is warning customers that all cards used on their website up until June ...
Ticketmaster said it identified malware in a third-party customer support product from Inbenta Technologies as the source of the attack, which may have affected up to 40,000 UK customers. Ticketmaster confirmed it was notifying customers it believes ...
Ticket broker company Prestige Entertainment has answered the lawsuit against it and Renaissance Ventures LLC from Ticketmaster with a 46-page document categorically denying charges that it used bots to acquire tickets to shows including "Hamilton" and ...
On June 23, 2018, Ticketmaster UK “identified malicious software on a customer support product hosted by Inbenta Technologies, an external third-party supplier to Ticketmaster.” Inbenta has since been disabled. Ticketmaster UK has since contacted the ...
On June 23, Ticketmaster detected malware on a customer support tool hosted by Inbenta Technologies exporting UK customer data (names, physical and email addresses, phone numbers, payment details, and Ticketmaster logins) to an unknown party.
The hackers used malicious software on a customer support product hosted by Inbenta Technologies, an external third-party supplier, to access data, says The Guardian. Customers' names, addresses, email addresses, phone numbers, payment details and ...
Ticketmaster UK has fallen victim to a widespread security breach, the company has confirmed. The breach could mean that the data of up to 400,000 customers is at risk after a cyber attack affected third-party customer support product Inbenta ...
US-based Inbenta developed and hosted code for Ticketmaster's customer support site, as well as some JavaScript customized purely for Ticketmaster. According to Inbenta, this JavaScript was placed on the payments pages without Inbenta's knowledge.
“On Saturday, 23 June, 2018, Ticketmaster UK identified that malicious software on a customer support product hosted by Inbenta Technologies, an external third-party supplier to Ticketmaster, was exporting UK customers' data to an unknown third-party ...
Ticketmaster UK said it had identified malicious software on a customer support product hosted by an external supplier, and some of its customers' personal or payment data may have been accessed by an unknown third-party. Less than 5 percent of its ...
The breach occurred when the malware was placed in a customer support tool hosted by Inbenta Technologies, the firm says. The TicketWeb and Get Me In websites, which are also owned by the fee-happy folks at Ticketmaster, have also been affected by the ...
(Reuters) - Ticketmaster UK said it had identified malicious software on a customer support product hosted by an external supplier, and some of its customers' personal or payment data may have been accessed by an unknown third-party. Less than 5 ...
Last Saturday, Ticketmaster UK found malicious software on a customer support product that had accessed a small percentage of customers' data. Ticketmaster says it contacted the customers who were affected, which were “less than 5 percent of our global ...
Ticketmaster UK has warned punters that malware infected one of its customer support systems – and may have siphoned off their personal information and payment details. Anyone in Britain who bought, or tried to buy, a ticket from the biz between ...
That it didn't do so is poor Customer Service, especially since you had documentation that proved that this was their mistake. You might have appealed your case to higher-ranking executives using our Ticketmaster contact information. Instead, you ...
Ticketmaster is partnering with the nonprofit Veterans Ticket Foundation to give 780,000 veterans access to tickets through a lottery. Vet Tix will have a real-time feed of live events tickets through a Ticketmaster integration, meaning the ...
Live Nation, the company behind the Ticketmaster brand, is developing a facial recognition system that, it claims, could in future be used instead of tickets. The company has teamed up with Austin, Texas-based biometrics company Blink Identity to ...
Over the past 50 years, technology has made our lives not only more efficient, but more convenient too. Take the airline industry for example. Travelers used to have to buy their tickets through a travel agent, arrive to the airport, check in at the ...
DETROIT - Ticketmaster has urged guests to print physical tickets and not to rely on digital copies for the upcoming Jack White concert at Little Caesars Arena on Thursday. RELATED: Jack White tour will be 'phone-free' ...
The Dallas Cowboys have among the hottest ticket in the entire NFL. AT&T Stadium can fit 100,000 fans inside, but even under those circumstances, getting into a Cowboys game is difficult. America's team has the biggest fan base in the entire NFL and ...
LOS ANGELES — Ticketmaster Entertainment Inc. says it isn't stifling competition in the concert industry, pushing back against a report that the Justice Department is probing whether its parent company is abiding by an antitrust agreement from eight ...
LOS ANGELES -- Open Networking Summit -- The instant popular tickets go on sale on Ticketmaster, the service needs to be ready for staggering demand bursts. For that reason, Ticketmaster principal architect Francis Arigo describes its business model as ...
Beyoncé and JAY-Z fans had their credit cards at the ready for when OTR II tour presale tickets dropped on Wednesday. Just one problem: they were sold out in seconds. Despite logging onto Ticketmaster at the sale's start time, angry customers ...
JAY-Z and Beyonce are indeed touring this summer, two sources tell Billboard, despite the swift, mysterious removal of an announcement on Ticketmaster and Facebook (March 5) for their On The Run 2 tour. A hold for the tour had been placed at a number ...
According to USA Today, Lesnar "hasn't had an MMA bout since defeating Mark Hunt at UFC 200 in July 2016. That result was later overturned to a no-contest after Lesnar failed a pair of drug tests by the U.S. Anti-Doping Agency. Lesnar was handed a ...
The Dallas Cowboys have reportedly agreed to a deal to opt out of the NFL's deal with Ticketmaster and instead work with SeatGeek as their box office, per ESPN's Darren Rovell. The Lions opted to use a different provider back in 2013, but they moved ...
Football fans who haven't gotten their tickets to attend Super Bowl LII in Minneapolis may have just caught a break. Related Links. Here's everything you need to know to travel to Super Bowl 52 · The Super Bowl LII food menu features an overlooked New ...
Former Ticketmaster CEO Nathan Hubbard at the International Entertainment Buyers Association Conference in Nashville, Tennessee on Oct. 4, 2011. Rick Diamond—Getty Images for IEBA. By Eli Meixler. December 21, 2017. Nathan Hubbard has some ...
Refunds will appear in your account within 10 working days, and you will also receive an email from our Customer Service team to confirm this. Will the tour be rescheduled? At this point, there are no rescheduled events; all tour dates have been cancelled.
YouTube users can now buy tickets to concerts by select musical artists directly under their videos thanks to a partnership with Ticketmaster, announced Tuesday. The Google-owned video site said in a blog post that upcoming U.S. tour dates for ...
YouTube is now letting music artists sell tickets to U.S. performances under a new partnership with Ticketmaster. Artists currently listing upcoming tour dates with links to Ticketmaster's website include Katy Perry for her Witness tour, as well as ...
Giving teams real-time insights and customers a safer ticket-buying experience. Emma Hutchings. 26 october 2017. Ticketmaster, the global market leader in live event ticketing, is going to provide the National Football League with the first fully ...
Ticketmaster has filed a $10 million suit against a major scalper accused of using illegal technology to scoop up loads of tickets to hot shows like the Broadway smash hit ”Hamilton.” Prestige Entertainment is accused in Los Angeles federal court ...
A ticket broker used an army of bots to buy up 30,000 tickets to “Hamilton,” along with hundreds of thousands of other orders, according to a federal suit filed by Ticketmaster on Monday. Ticketmaster accuses Prestige Entertainment of employing ...
François Thominet, president of Ticketmaster France, adds: “Charlotte Broutin's contribution will enable Ticketmaster France to accelerate the continuous growth of our activities in the concert and festival markets while offering French promoters the ...
Ticketmaster aveva già avviato delle partnership con artisti famosi in modo da evitare episodi di secondary ticketing: per l'acquisto dei biglietti di Ed Sheeran e Bruce Springsteen era stato infatti attivato un algoritmo in grado di distinguere i fan ...
... a Blue Apron-like meal kit service, an Etsy-like craft marketplace, brick-and-mortar groceries (with its Whole Foods acquisition) and home repair services, among other business lines. The e-commerce giant failed to rattle investors last month even ...
They're also investigating other avenues, having approached “at least one league about selling tickets on the secondary market,” and are also offering “to write checks worth millions of dollars to sponsor certain venues.” Ticketmaster has long had a ...
In many ways, Ticketmaster is one of the most disliked ticket agency services. Their pricing structures are horrific to understand, over-inflate tickets with high surcharges and Customer Service is pretty weak. Stub Hub, which is primarily a secondary ...
