FCC: Sudden SunRocket Shutdown Won't Repeat
When VoIP provider SunRocket unexpectedly closed its doors in 2007, many customers were not aware of the closure until they picked up the phone and did not hear a dial tone. In an effort to prevent a similar situation, the Federal Communications ...
Sunrocket VoIP Was, In Fact, Too Good To Be True
From there the entire call center staff was sent packing and 300 other employees were fired. Recommendations are to have your number ported as soon as possible and gather as much info as possible on the monetary exchanges and length of service to get ...
Bits | SunRocket: A Lesson in Customer Disservice
Apparently, even the company's call-center employees were left in the dark about the shutdown. One befuddled SunRocket customer service representative posted a comment to GigaOM.com, saying that when no calls came into the center on Monday, he too ...