Optus customer service

Find contact information for Optus customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Optus customer service news.

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Customer Service

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Phone: 1300300937

  • How to reach a live person:
    • Just hang on the line. Eventually their system will give up and transfer you to a customer service rep.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

20
May

Posted by Angry


on 5/20/23 at 5:10PM

I cannot believe the absolute insult this system is from a so called professional company. It seems if I do not want to buy something or pay my bill they don't care Read " give a f..k". The button pressing routine and speech option are a complete joke. I have been awake all night thanks to the internet boxes on my wall beeping every 15 minutes or so and it looks like I will be in the same boat tonight.
I am so sorry I changed to Optus. Capitalism personified.

13
Apr

Posted by Julia


on 4/13/18 at 3:03AM

OPTUS Customer Support Phone Number-24*7 Tech Help



Optus is the Second Largest Telecommunication company in Australia.OPTUS was founded in 1981 in Sydney,Australia. It gives many services in Australia. OPTUS Services- Internet Services, Webmail, Cables and Wireless, Broadband, Telephony, etc. It give round a clock support to the user. We are mainly focusing on Solutions. In every Service Problems are arises.

Do You Have Any Query?

1.Network Issue

2.Internet Connection Issue

3.Mobile Networks Issue

4.Other Issue

So, We are trying to Seek out these problems. We Provide Immediate Response service through Contact Number and Email Chat. These services are Whole day available. We have a Specialist Technicians. They give satisfaction to the users. We provide 24*7 Support with my Specialist Technicians. Our Team have Result oriented ability. They are providing Day/Night services. They give Best services. For More Details Dial OPTUS Customer Support Toll-Free Number immediately for Quick Support.

OPTUS Customer Service Number

Dial Us As Soon As Possible.

15
May

Posted by Anonymous


on 5/15/16 at 2:21AM

Seriously? Does anyone actually work in the optus customer service department? Ive literally been on the line for 45 minutes and still no one has picked up to take my call. 24/7? Yeah right! Whats the point in having this number to call if you are all asleep over there. Wake up optus and answer the phone to your PAYING customers!!!!

04
Feb

Posted by Anonymous


on 2/4/16 at 10:14PM

I have had nothing but messages and delay time to hang on mobile phones lousy service Optus needs to lift their service or they will be losing a lot of customers

01
Feb

Posted by Anonymous


on 2/1/16 at 1:58PM

Must say you guys have got serious problems with your customer service over the last week I have spent over ten hours on the phone trying to speak to someone regarding my internet service. Happy not

Customer Service Ratings

Based on 120 votes.

3.0

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Optus customer service news
Optus takes Telstra to court over unlimited data advertisements

Optus has taken Telstra to court over an advertising campaign featuring Telstra's unlimited data plans, accusing its rival of misleading conduct. Optus took issue on the wording used in the campaign, specifically “One word from Australia's best mobile ...

Optus offers free subscription to sport service after World Cup streaming fail

Optus has opened up its Optus Sport subscription broadcasting service to all Australians for free until the end of August and surrendered its exclusive broadcasting rights of the 2018 FIFA World Cup group stage to SBS in a bid to make peace with ...

Optus announces mobile plans with more data or longer cycles

Optus has unveiled two new prepaid plans to cover the needs of two different types of users, offering either more data or more days for each recharge. The telco announced its Epic Data and Epic Value plans, offering 5GB of data or a 42-day expiry ...

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