Posted by Roberto Ayure
Very disorganized with billing, I had received several bills in the same month with big amounts of money, when I call they give to me different explnations.
Brighthouse customer service
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User Reviews
23
Mar
20
Feb
04
Feb
Posted by angry customer
This service is horrible. They came to hook up my Internet service and in the process, kicked my cable out (different provider). They REFUSED to come out stated their guy doesn't bother the cable line (which he clearly did). I had to pay my cable provider $50 to fix the following day. He had to replace the line coming from the dish. Once again Horrible Service!!!!!!!!
22
Dec
Posted by mario, shanon, luis
This is how things started 4 months ago when I was down for 4 days cause u guys send out a retard to fix my problem results cables running thru my drive way and my neighbors driveway for days no TV. And u guys apologize up and down and u will make things right by discounting this months bill and nothing was done 5 months later I'm in collection for $ 305.00 when we just made a payment on 12-12-14 for $ 118.00. Desapointed in ur actions. For a 20 year costumer desapointed
22
Dec
Posted by mario, shanon, luis
Called about my bill 3 times to get my information and kept getting desconected when they put me on hold. Asked for a supervisor all 3 times and I was blown off all 3 times. That I can help u with ur bill and the bottom line is that they couldn't help me with my problem and aggregate us for the 4 the time and as a costumer for the last 20 years u have lost them. They couldn't do anything about it desapointed after been faithful all these years. I will pay u guys what I owe and this relationships is over.