SingTel customer service news

Find the latest SingTel news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Netizens react to new Singtel logo and slogan


SINGAPORE - The new Singtel logo unveiled on Wednesday has created quite a buzz. it also came with a new slogan “Let's make everyday better”, and new service commitments by the telco. The rebranding and logo - the first in 16 years - were ...

New Singtel tagline sparks grammar apocalypse


In response to a customer who pointed out the grammatical error, a SingteL Customer Service rep said: "The 'everyday' in our tagline does not mean 'every single day' but actually refers to the 'everyday things' in life, to make the ordinary day better ...

Singtel Just Unveiled Its New Logo, Here's What It Looks Like


This may not come as much of a surprise, with some of its customer base having given it the nickname 'Stinktel', thanks to its patchy service and less than ideal Customer Service. “Customers tell us that it is the everyday things going wrong that ...

Singtel undergoes revamp to enhance customer service


Starting in March this year, customers who have outstanding or new queries can also opt to have callbacks from Customer Service officers whenever they reach the Singtel hotline. Another area in which the company in enhancing its services is by ensuring ...

SingTel overhauls its customer service in rebranding exercise


SINGAPORE — Come April, SingTel customers can expect technicians to arrive at their homes or offices within 30 minutes of the appointment time, instead of up to two hours, the telco said yesterday as it moved to overhaul its Customer Service. Starting ...

Singtel overhauls its customer service


Singtel chief executive Chua Sock Koong said that Customer Service is being ramped up amid increasing customer expectations, and competition from OTT (over the top) players. When asked how much the rebranding exercise cost, including manpower and ...

SingTel partners Kantar to measure Pay TV audience engagement


SingTel Advertising, a digital advertising solutions platform under Group Digital L!fe and Kantar Media, a television audience measurement company, have announced the introduction of Return Path Data (RPD) technology as a part of SingTel mio TV's new ...

SingTel taps Amdocs for billing project


Amdocs will migrate the billing and customer support for retail, enterprise and government users of SingTel onto a single platform. SingTel, which has a stake in Bharti Airtel in India, aims to improve the customer satisfaction and efficiency in ...

SingTel says Internet access 'fully normalised', apologises for inconvenience


SINGAPORE - SingTel services have apparently been restored following a disruption which started on Saturday morning and lasted for several hours into the afternoon. SingTel said in a statement that some of its customers had experienced intermittent ...

FireEye, Singtel pull on SOCs in Sydney and Singapore


Telco and security giants SingTel and FireEye have injected $US50 million to establish two security operations centres (SOCs) in Sydney and Singapore as part of a new deal between the two companies to offer managed security services. The SOCs will run ...

How did SingTel customers access iPhone test site?


After SingTel announced that its iPhone 6 and 6 Plus event launch would be held from yesterday and that preorders would begin on Sept 17, I was, like many others, eager to get my hands on an iPhone 6. At 3pm on Sept 17, the official website for ...

SingTel Posts Smallest Profit in 6 Quarters on Currency


Aug. 14 (Bloomberg) -- Singapore Telecommunications Ltd., Southeast Asia's biggest phone company, posted its smallest profit in six quarters as the country's currency cut the value of income from its overseas affiliates. Net income attributable to ...

SingTel cracks down on unauthorised World Cup telecasts


... its service is “split, redirected, redistributed or otherwise displayed or offered on more than the number of authorised TV screens or set-top boxes”, SingTel reserves the right to charge the Customer Service fees for all unauthorised use, plus an ...

Complaints persist over SingTel's World Cup package


Russia, USA, Turkey, Saudi Arabia to talk Syria on Thursday in Vienna: reports. 1 hour 9 min ago. 0. 0 .... All of this does not take away from the terrible Customer Service provided by Starhub for all other issues! Have never seen worse service or ...

SingTel subsidiary, Amobee, spends $US385m on marketing tech acquisitions


Its two units, Adconion Media Incorporated and Adconion Proprietary Limited are incorporated under the laws of Delaware, USA, and NSW, Australia, respectively. The aggregate consideration is about $US209m excluding debt, and is subject to working ...

SingTel's Optus to cut 350 jobs in Australia


Optus said Wednesday it will restructure its corporate, consumer and business divisions in an attempt to make its operations more efficient and improve Customer Service. "These changes will see Optus centralise and consolidate roles across a number of ...

AIS part of new SingTel-Samsung


Singapore Telecom and South Korean mobile-phone manufacturer Samsung yesterday announced partnership programmes aimed at benefiting 500 million users of SingTel networks in six countries, including Thailand. The four partnership programmes are ...

SingTel's 5 tips for digital content


SingTel has spent the past three years refining and investing in its social media and digital content strategy. In the past year alone, SingTel has produced a wide variety of content – from educational infographics to award-winning video campaigns such ...

HLS player SDK from NexStreaming to be integrated into SingTel's Android ...


It is known for its excellent customer support and highly competitive time to market. NexStreaming is a publicly traded company listed on the Korean stock market, KOSDAQ. For more information, visit www.nexstreaming.com. Contacts. NexStreaming.

SEA Games: SingTel up for the 2015 Games


On board? SingTel, which inked a five-year sponsorship deal in 2012 to support Team Singapore athletes at major Games, may come in as a sponsor for the SEA Games here next year. Lim Say Heng. The New Paper Thursday, Feb 13, 2014. SINGAPORE - It ...

SingTel donates P1.7M for typhoon victims


SINGAPORE Telecommunications Ltd. (SingTel) has donated via Globe Telecom's corporate social responsibility program SGD 50,000 (roughly P1.75 million) for food and drinking water of Typhoon Yolanda (Haiyan) victims. SingTel has set up staff donation ...

Should you be buying SingTel?


Australia?s second-to-last mobile carrier Optus, owned by Singapore Telecommunications (ASX: SGT), says Customer Service and excessive fees will make or break the domestic telco market. SingTel-Optus chief executive Kevin Russell says the company is ...

SingTel-Optus chief confident of resurgence


SingTel-Optus chief executive Kevin Russell says Customer Service will prove to be more important than mobile network quality, arguing the carrier's strategy was to gradually improve technology while focusing on fairer pricing. Mr Russell said ...

SingTel Tests Fixed-Wireless Networks in Australia


It will require innovative products and superior Customer Service if it is to grow its share of both the fixed broadband and mobile markets. Click here now for your FREE subscription to Take Stock Singapore, The Motley Fool's free investing newsletter ...

FIPB: Singtel Put On Hold; Emerald Group Publishing & Da Vinci GmbH Approved


The Indian government has approved 20 proposals of Foreign Direct Investment (FDI) valued approximately at Rs 915.83 crore crore based on the recommendation of the Foreign Investment Promotion Board (FIPB). Among the Internet, Mobile and Media ...

SingTel to be first to own 100% stake in Indian telecom firm


Taking benefit of new FDI norms, SingTel will become the first foreign company to entirely own an Indian telecom services firm with FIPB giving nod to buyout its local partners in SingTel India — which provides Internet bandwidth services. The SingTel ...

SingTel fire: Some corporate clients not seeking compensation


SOME corporate customers whose services were crippled by SingTel's Bukit Panjang building fire last Wednesday are not asking for compensation even as SingTel forms a committee of inquiry to look into the incident. The worst-hit bank, DBS, said ...

SingTel to Pay S$383.6 Million for More Shares in Bharti Telecom


Singapore Telecommunications Ltd. (ST), Southeast Asia's biggest phone company, will buy more shares in Bharti Telecom Ltd. to tap potential growth in India. SingTel, as the company is known, will buy 788,538 shares, or 3.62 percent, of Bharti Telecom ...

SingTel Says Satellite Investment Trumps Tie-Up: Southeast Asia


Singapore Telecommunications Ltd. (ST) Chief Executive Officer Chua Sock Koong considered partnerships and the sale of the company's Australian satellite unit before deciding this week to invest further in the business. Southeast Asia's biggest phone ...

SingTel's SaaS business and partnership with Shopify hits rough bumps


They would also get a streamlined order fulfillment process, attractive shipping rates, and 24/7 local hotline technical support. But it's not all ... She said that the email did not explain why things were changing, nor was there reassurance about how ...

Canada-based Shopify enters Indian market with SingTel


The platform provides features such as hosting, templates, a web dashboard to manage products and orders, shopping cart, SEO tools, 24-hour Customer Service support, mobile optimized stores, and an iOS app which offers merchants the convenience of ...

Shopify enters into the Indian market with SingTel


The platform provides features such as hosting, beautifully designed templates, a web dashboard to manage products and orders, a secure shopping cart, SEO tools, 24 hours Customer Service support, mobile optimized stores, and an iOS app which offers ...

E-commerce platform Shopify forays into Indian market with SingTel


The platform provides features such as hosting, beautifully designed templates, a web dashboard to manage products and orders, a secure shopping cart, SEO tools, 24 hours Customer Service support, mobile optimized stores, and an iOS app which offers ...

E-commerce platform Shopify enters India in pact with SingTel


Shopify's web-based solution provides features such as hosting, templates, a web dashboard to manage products and orders, a secure shopping cart, SEO tools, 24 hours Customer Service support, mobile optimized stores, and an iOS app. In India, Shopify ...

SingTel partners with Shopify to broaden the e-commerce platform's reach in Asia


Enterprises that sign up with Shopify will also be able to seek help via a local hotline technical support 24/7. SingTel also told TNW that it will promote Shopify to businesses via online marketing and direct sales channels, and it will work on ...

SingTel Shopify Deal Enables Digital Storefronts


They will also be able to enjoy local hotline technical support 24/7. To help merchants with their online marketing efforts and enhance the functionality of their storefronts, SingTel will offer a range of optional services such as search engine ...

SingTel to offer Shopify in several Asian countries


... to enable transactions in local currencies by September. Merchants will be able to streamline their order fulfillment process and enjoy attractive shipping rates in the coming months, the company said. They will also get local hotline technical ...

EPL fans upset by SingTel mioTV disruption


Another customer, Ronald Lim, was also frustrated after he called the Customer Service and was told to wait for two hours before resetting his set-top box. “Ask me to [switch] on the TV and watch 2 hours later. WHY THE HELL WOULD I WANT TO ON THE TV 2 ...

SingTel Banks Said to Plan Debt Package for Optus Satellite Sale


Morgan Stanley and Credit Suisse Group AG will offer a highly-leveraged debt package to help Singapore Telecommunications Ltd. (ST) sell its Optus Satellite division, according to three people familiar with the matter. The banks, hired in March by ...

Get on SingTel's fastest 3G speeds for free


I confirmed this with two separate Customer Service representatives from SingTel, and also learned something from the company's technology suppliers. All SingTel's 3G accounts today with voice and data bundled are stuck at a maximum speed of 7.2Mbps.

SingTel Launches New ConnectPLUS IP VPN Point-of-Presence in Minneapolis ...


... in the Asia Pacific region, SingTel is pleased to partner with Cologix to launch our latest PoP in Minneapolis, complementing our global IP VPN infrastructure with more than 135 PoPs in over 80 cities,” stated Mick Connors, Managing Director ...

SingTel mulls future of Optus satellite unit


SingTel is reviewing its Optus Satellite business “to optimise value for shareholders,” the company said in a statement to the ASX. The parent company of Optus said it appointed Credit Suisse and Morgan Stanley as financial advisers on the review.

M1, SingTel and StarHub Issue Earth Hour Challenge to Customers


The three companies will be counting the number of customers who decline a shopping bag at all their official stores and Customer Service centres (see Appendix for details) and hope that 2,303 customers—a direct reflection of Earth Hour's date this ...

Temasek Decides to Sell SingTel Shares Worth $1.3 Billion


Singapore Telecommunications Ltd. Southeast Asia's biggest phone company, cut its full-year sales forecast on declining Australian revenue after posting second-quarter earnings that missed analyst estimates. Photographer: Munshi Ahmed/Bloomberg.

Globe, SingTel award scholarship grants to top Ateneo, La Salle students


FOUR freshmen students from Ateneo de Manila University and De La Salle University passed a rigorous screening process to become this year's Globe-SingTel Undergraduate Scholarship Program awardees. Michael Steven Molion, Danielle Royon, ...

SingTel mio's patchy coverage of final day of EPL season comes under fire


"What makes things worse is that knowing that it's the last day of the season, they didn't even prepare for a larger team of Customer Service officers to take phone calls. Appalling Customer Service. I am extremely unhappy about what happened," he added.

2012 FORMULA 1 SINGTEL SINGAPORE GRAND PRIX


... (ตั๋วเครื่องบินไปกลับพร้อมที่พัก 3 คืน รถรับส่งสนามบินและบัตรเข้าชมการแข่งขันประเภทwalk about zone 4 : สอบถามรายละเอียดเพิ่มเติมได้ที่ Total Reservation Outlet ทุกสาขา call center ที่หมายเลขโทรศัพท์ 02-833-5555 หรือเว็บไซต์ www.totalreservation.com.

SingTel Hires Ex-SMRT CFO Lim Cheng Cheng to Manage Investments


Singapore Telecommunications Ltd., Southeast Asia's biggest phone company, hired Lim Cheng Cheng, the former chief financial officer of SMRT Corp., this month to manage its investment portfolio. Lim started at SingTel on March 7 and reports to Group ...

เตรียมตัวมันส์ก่อนใครใน 2012 Formula 1 Singtel Singapore Grand Prix กับบัตร


... เรสเซอเวชั่น ภายในวันที่ 30 เมษายน 2555 ช่วยประหยัดถึง 30% จากราคาปกติ ในราคาเริ่มต้นเพียง 4717 บาท สอบถามรายละเอียดเพิ่มเติมได้ที่ Total Reservation Outlet ทุกสาขา call center ที่หมายเลขโทรศัพท์ 02-833-5555 หรือเว็บไซต์ www.totalreservation.com.

Singtel, Optus announce mobile advertising push


Optus and parent company Singtel will make a major push into the mobile advertising market following a company-wide restructure and $US321 acquisition of mobile marketing company Amobee. According to Allen Lew, Group Digital L!fe CEO and acting ...

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