Posted by Anonymous
The most horrible loan modification experience in my life. They got my first attempt declined, because they turned my paperwork over to processing when I was missing documents. I was assigned a representative that never answers the phone. Takes 2-5 days to return my call, am not able to speak with anyone else. I think they are purposely trying to stall so I go into foreclosure. Very unprofessional, unorganized and horrible people to work with.
