Posted by Anonymous
I cannot believe how long a disputed charge takes to be resolved. After bringing a fraudulent charge to my attention in October 2015 and following their procedures, I continue to be harassed by their collections department in April. Macy's employees have lied to me about their actions regarding their actions. They have wasted many hours of my time as well as theirs. I will no longer do business with a company that treats customers with such little respect.