Macy's customer service news

Find the latest Macy's news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

After two decades, Downtown Macy's store will close in March


Cincinnati's Downtown Macy's department store confirmed March 25 will be the last day for business. The closure was announced Jan. 3 after Macy's held the location for more than two decades. The retailer said 104 jobs would be eliminated with the closure.

Macy's Snaps Losing Streak with First Sales Increase in 3 Years


At long last, Macy's (m, -0.97%) is on the upswing again. The department store chain said on Tuesday that comparable sales rose 1.3% in the holiday quarter that ended on Feb. 1, their first quarterly increase by that metric since the end of 2014 and ...

Macy's reports strong 2017 end, stock soars


Macy's reported a $1.5 billion profit for fiscal year 2017 after Santa Claus delivered a solid fourth quarter during the Christmas shopping season. The Cincinnati-based department store retailer's annual profit was up 150 percent, while sales slid 3.7 ...

Macy's in Woodbridge, NJ: A Lab for Change


Though not exactly a sweeping reinvention, Macy's at the Woodbridge Center in Woodbridge, N.J., houses a unique concentration of innovations and experimental formats qualifying the location as "The Macy's Lab."The 278,000-square-foot, three-level unit ...

Macy's, Johnson & Johnson Sign On as Major Sponsors of ABC's 'American Idol' (EXCLUSIVE)


“American Idol” will swap out Coca-Cola's red cups for Macy's red star in a new era of advertising associated with the show when it reboots on ABC. Viewers who tune in to “American Idol” on March 11 are no doubt eager to see the contenders and ...

Report Traces Macy's Shoppers Spending Elsewhere


It's no secret that Macy's has lost some sales and market share in recent years. What's more a mystery is where those shopper dollars have gone.Retail analyst Deborah Weinswig, founder and chief executive officer of Coresight Research, puts forth some ...

Macy's: Everything must go, but sale shoppers beware


13 email to the Vermont Attorney General's office, "Frustrated with being duped and disappointed by the company's willingness to mislead its shoppers with promises of savings I contacted the Customer Service department at Macy's, They informed me that ...

Serayah McNeill Is Latest Face of Macy's and Madonna's Material Girl Line


The 22-year-old "Empire" actress follows in Rita Ora, Georgia May Jagger and Zendaya's footsteps. She also has an album coming out in May. By Marcy Medina on February 12, 2018. Share This Article; Reddit · LinkedIn; WhatsApp; Email; Print; Talk · View ...

Macy's Launched a Hijab-Friendly Fashion Line and It Just Went on Sale


Macy's is taking an inclusive step in the right direction with the launch of its latest line, Verona Collection. Available from Feb. 15, the modest brand is unique because it includes easy-to-wear items like tops, pants, cardigans, and dresses that are ...

Macy's Latest Fashion Collection Caters To Young Muslim Women


The Verona Collection is crafted using fashion-forward colors and designs while still preserving modesty. Sara Roncero-Menendez. 7 february 2018. Fashion is not one-style-fits-all, and brands need to cater to all customers. Many are now turning their ...

Macy's Will Be the First US Department Store to Sell Hijabs


Macy's (m, -3.90%) is launching a line of clothing specifically for Muslim women, which will see it become the first U.S. department store to carry hijabs. The Verona Collection, an Islamic-focused fashion brand, will be offered alongside clothing from ...

Maxi dresses, cardigans and hijabs: Essentials in Macy's new fashion line aimed at Muslim women


Macy's is launching a “modest” fashion line this month geared toward Muslim women that will feature maxi dresses, ankle-length cardigans and hand-dyed hijabs. The collection will be available on Macy's website beginning Feb. 15 at a time when mall ...

Macy's Launches Clothing Line for Muslim Women


This past year, we've seen an increase in companies launching Muslim apparel collections. Over the summer, American Eagle's new hijab sold out in one week. And last spring, companies like Nike and Uniqlo unveiled Muslim fashion looks, as well ...

What Medley Centre Macy's looks like now


Conduent, a business services company, transformed the old Macy's store in Medley Centre into a state-of-the-art call center. Take a peek inside. Sarah Taddeo, Carlos Ortiz. by Taboola by Taboola. AD CONTENT. Tophatter · It's Like eBay, But Everything ...

Spring Exclusive: Macy's Introducing Separates From Jill Jill Stuart


Macy's is going romantic, feminine and flirty for spring with an exclusive limited-edition capsule collection of dresses, coats, skirts, pants and tops from Jill Stuart.The 26-piece collection, called Jill Jill Stuart, launches on macys.com and on the ...

Miami real estate developer buys former Bangor Macy's


A subsidiary of Lionheart Capital, a Miami-based real estate development and investment company, closed on its purchase of the former Macy's department store property at the Bangor Mall earlier this week. Ten-X, the online auctioneer that sold the ...

Macy's moving to sell off parking at downtown Cincinnati HQ


Macy's may sell off its Downtown parking garage in its corporate headquarters on Seventh Street, according to filings with the city. The struggling retailer has asked the city for approval to subdivide its property, splitting off its parking spaces and ...

'Say Yes to the Prom' Returns With Retail Partner Macy's


A specially designed line of “Say Yes to the Prom” dresses and accessories will be carried in Macy's, beginning Jan. 15. By Lisa Lockwood on January 8, 2018. Share This Article; Reddit · LinkedIn; WhatsApp; Email; Print; Talk. Merlette Pre-Fall 2018A ...

Macy's to close 11 stores in early 2018, estimates $550M tax cut windfall


Macy's announced Thursday it will close 11 department stores across the U.S. as it adjusts its retail footprint to changing consumer tastes and an uncertain retail outlook. Clearance sales begin on Monday and will last two to three months. The retailer ...

Reality check: History says replacing Macy's won't be easy


Cincinnati's biggest cheerleaders say it won't take long to replace the Macy's store Downtown with something even better. Some touted Downtown's “vibrancy” after Macy's announced on Wednesday it would close the store, while others described the site ...

Two big retailers report higher holiday sales but now they must survive this harsh winter weather.


It has been a tumultuous few years for the nation's department stores, but a solid holiday season has provided at least a temporary reprieve for some as shoppers stocked up on home goods, clothing and beauty products. But now, major retailers are ...

Macy's closing Downtown store: What we know


Macy's officials said Wednesday they will close the Downtown store at Fountain Place. Here's what we know so far: When will the store close? Macy's did not immediately provide the timing. But clearance sales and liquidation of store product typically ...

Macy's is about to close more stores


... opportunities with Brookfield Asset Management on about 50 properties, including the department store chain's flagship Herald Square location in New York. Macy's has also struck deals in the past with some of its landlords, including General Growth ...

'Most important block in the city:' What's next for Macy's site Downtown


Just as Cincinnati grabs for Amazon's coveted second headquarters and a big-league soccer team to cap a decade-long economic rebound, Macy's dealt the city a setback: it will close its store across from Fountain Square at the heart of the Downtown.

Macy's announces downtown Cincinnati store will close


Macy's Inc. told its Fountain Place employees today that the downtown Cincinnati store will close by mid-March as part of the 100 store closings that the company announced last August, according to our media partner, WCPO. The 54 employees impacted ...

Will the holiday and after deliver a Macy's comeback?


New CEO. Closing stores. Executive reshuffling. Selling real estate assets. It's been a tough year of transition for department store retailer Macy's. New boss Jeff Gennette has told Wall Street Macy's is making progress cutting unsuccessful stores and ...

Macy's Big Magic Trick: How The World's Largest Store Keeps Its Customers Coming Back


Macy's is practically a household name, at least in the United States. Macy's Thanksgiving Day Parade, televised from New York City, symbolizes the start of the holiday season. Macy's claims to be “The World's Largest Store,” and that point is hard to ...

Macy's President Spends $10M Plus on Hilary Swank's Former Town House


As Macy's across the U.S. are deluged with frenzied shoppers in the run-up to Christmas, the famous department store chain's new president Hal Lawton has also been on a holiday spending spree. The retail exec, who joined Macy's at the end of the summer ...

Macy's won't commit to renewing Fountain Square lease Downtown


Struggling retailer Macy's won't say if it will stay Downtown at its Fountain Square store just weeks before its lease is set to expire. Last year, Cincinnati-based Macy's announced plans to slash 100 stores as part of its turnaround efforts. Among the ...

A DICKENS OF A HOLIDAY


American Conservatory Theater (A.C.T.) and Macy's Union Square ring in the holiday season with A Dickens of a Holiday, a festive Dickens-inspired event on Saturday, December 9 in Holiday Lane at Macy's Union Square (255 Geary St., 6th Floor). Beginning ...

Macy's executive chairman Terry Lundgren retiring from board


NEW YORK – Macy's says its executive chairman Terry Lundgren, who stepped down as CEO in March, will retire from the board. The company says Friday its board has appointed Jeff Gennette, who succeeded Lundgren in his CEO spot, to the additional ...

What happens to the helium in the Macy's Thanksgiving Day Parade balloons?


Q: Your recent answer about the Macy's parade reminded me of several questions I've had for decades: How do they deflate those giant balloons? How long after the parade do they deflate them? It seems like a lot of helium to let go into the atmosphere ...

Macy's Rolls Out Three More Holiday Ads With Charmingly Subtle Storytelling


Don't look for jolly Santa Clauses, industrious elves or high-flying reindeer in Macy's holiday advertising this year. Three new 30-second seasonal spots from the retailer forgo clichéd Christmas trappings in favor of more realistic emotional appeals ...

Armed robbers cause chaos at Macy's in Sherman Oaks, make off with jewelry


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Macy's suffers credit card processing slowdown on Black Friday


“They're down nationwide actually. I feel for the poor cashiers,” another user, Nora Fogarty (@norakfogarty), replied. A Macy's Customer Service employee contacted by phone said she was unable to provide assistance due to technical issues. “We have ...

Macy's suffers credit card payment glitch at the worst possible time: Black Friday


The department store also recently revamped its loyalty program, offering discounts and perks like free shipping and priority Customer Service based on how much they spend at the retailer. Macy's CEO Jeff Gennette highlighted some of these investments ...

Macy's Thanksgiving Day Parade: 90 years of looking up


U.S. gymnasts tell AP sport rife with verbal, emotional abuse. They were little girls with dreams of Olympic gold when they started in gymnastics. Now they're women with lifelong injuries, suffocating anxiety and debilitating eating disorders. They are ...

This Year's Macy's Thanksgiving Day Parade Is Going To Have Extra-Tight Security


New York police have promised high security around the Macy's Thanksgiving Day Parade, despite the lack of an explicit terrorism threat. An “Islamic State” publication did last year note that the annual parade would be an “excellent target,” but CBS ...

Macy's Thanksgiving parade revels on amid tight security


NEW YORK — The Macy's Thanksgiving Day Parade featured balloons, bands, stars and heavy security in a year marked by attacks on outdoor gathering spots. With new faces and old favorites in the lineup, the Americana extravaganza made its way through 2½ ...

How to Watch the 2017 Macy's Thanksgiving Day Parade Online for Free


You don't need to brave the crowds to watch the iconic 2017 Macy's Thanksgiving Day Parade. For those who live outside New York City or who simply want to spend the holiday indoors, NBC will be airing the parade on Thanksgiving Day, Nov. 23. But do not ...

The baseball player from 'Miracle on 34th Street' highlighted the Macy's Thanksgiving Day Parade


This year's Parade featured the oversized balloons and floats you'd expect to see traveling around the streets of New York City -- Pikachu, various Power Rangers, Charlie Brown among them -- but one in particular warranted a special shout-out. The 1947 ...

Andra Day & Common Talk Performing On the Girl Scouts' Macy's Thanksgiving Day Parade Float


"The G.I.R.L. Agenda reflects our belief in the power of every girl to take action on issues she is passionate about in her community and her world," said Sylvia Acevedo, CEO of Girl Scouts of the USA. "It's exciting to imagine all the possibilities ...

Our Favorite Stars — and Balloons! — at Today's Macy's Thanksgiving Day Parade


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How to Watch the 2017 Macy's Thanksgiving Day Parade for Free


The 91st Macy's Thanksgiving Day Parade will once again kick off the holiday season for millions of viewers on Thursday, Nov. 23. Macy's Thanksgiving parade has been an annual celebration since 1924, combining giant floats, balloons, and noted ...

Macy's Thanksgiving Day Parade 2017: Everything You Need to Know, Plus Some Fun Facts


Whether you're watching from the comfort of your couch or join the 8,000 volunteers marching along its New York City route — as Fortune's Polina Marinova did two years ago — for many people, the Macy's Thanksgiving Day Parade marks the start of the ...

2017 Macy's Thanksgiving Day Parade on NBC: How to Watch Live Wherever You Are


Was U.S. figure skater Adam Rippon 'robbed' at the Olympics by winning a bronze medal? Yes. No. No opinion. Next. Insights powered by CivicScience | Privacy Policy. What is the main reason you shop for premium designer brands, such as Prada, Chanel or ...

Pickerington native plays with Ohio U's Marching 110 at Macy's parade


ATHENS - The famed Ohio University Marching 110 — including a few familiar faces to Ross County residents — descend upon New York City this week. The band is one of 10 bands to play in Thursday's Macy's Thanksgiving Day Parade and makes an appearance ...

NBC Connects Verizon, Macy's Thanksgiving Day Parade in Madison Ave. Boost


Employees at Macy's work furiously to make the annual Thanksgiving Day Parade a New York City event. This year, some viewers of the NBC extravaganza may see Verizon as having a helping hand in delivering the experience. Verizon will live-stream 360 ...

Macy's Requires Appointments To Visit Santa Claus


USA Today reports published this morning noted eager families can already go online to sign up for a time slot. Appointments are available from 30 minutes up to five days in advance at Santaland Herald Square. No walk-ins will be allowed to line up to ...

Why This Christmas Is Make-or-Break for Macy's


Above all, Gennette sees smaller selections paying off in improved Customer Service. Rather than continually running between store floor and stockroom, clerks could build expertise in products like those on the “It List” and develop more of a rapport ...

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