Find the latest Cogeco news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Canada's Cogeco Connexion has introduced a TiVo-powered 4K DVR that will enable customers in Quebec and Ontario to access programming in the pixel-packed format. Cogeco also introduced TSN 4K, a channel that provides Ultra HD coverage of live ...
This announcement provided Cogeco Connexion with the opportunity to express its intent to become involved in the community of Grande-Rivière, offering it the level of Customer Service that has earned the company recognition from the Service Quality ...
MONTRÉAL, le 24 janv. 2017 /CNW Telbec/ - Cogeco Connexion est fière d'annoncer qu'elle s'est vu décerner quatre prix d'excellence en matière de service à la clientèle par le Service Quality Measurement Group (SQM) dans le cadre de l'édition 2016 des ...
... - Revenue increased by $23.6 million, or 4.5% to reach $544.1 million; - Adjusted EBITDA(1) increased by $7.2 million, or 3.0%, to reach $247.8 million compared to $240.6 million in the fourth quarter of fiscal 2015; - Free cash flow(1) increased ...
ACTON, Mass. – SeaChange International, Inc. (NASDAQ: SEAC) today announced that Cogeco Connexion has rolled out its latest generation of on-demand television services on the SeaChange Adrenalin multiscreen television platform. Cogeco Connexion ...
Note to Editors: There is an information document and video associated with this press release. Cogeco Peer 1, a global provider of secure cloud, network, data centre and managed IT services, announced today the availability of cloud connect for ...
MELBOURNE, AUSTRALIA—Canadian-based cable operator Cogeco Connexions has acquired the LogServer platform for its next generation logging and monitoring requirements, Mediaproxy reports. The SDI system is set to be installed at Cogeco's ...
Cogeco Connexion is pleased to announce that it has received an Employment Equity Achievement Award (EEAA) in the Outstanding Commitment category from Employment and Social Development Canada. The award was presented this past Friday in ...
Following the recent announcement of new TV bundles for consumers, Cogeco Connexion is proud to launch a TV offering specifically designed for small and medium-sized businesses and larger enterprises in Ontario and Québec. Cogeco Connexion ...
Cogeco Connexion is pleased to announce that it has won four Customer Service excellence awards from the Service Quality Measurement Group (SQM) as part of the 17th North American Contact Center Industry Awards 2015. It won three awards in the ...
MONTRÉAL, QUÉBEC--(Marketwired - March 10, 2016) - Cogeco Inc. (TSX:CGO) and Cogeco Communications Inc. (TSX:CCA) plan to release their financial results for the second quarter of fiscal 2016, ended February 29, 2016 on Wednesday, April 13, ...
The City of Québec filed a lawsuit in the amount of one (1) million dollars ($500,000 in compensatory damages and $500,000 in punitive damages) against Cogéco inc., Cogéco Diffusion Acquisitions inc. and Cogéco Diffusion inc., as well as against the ...
Cogeco Inc. chief executive officer Louis Audet says he admires recent moves by fellow cable operator Shaw Communications Inc. to gain a toehold in the wireless business, but sees no pressing need for his own company to have a mobile offering.
MONTRÉAL, QUÉBEC--(Marketwired - Jan. 12, 2016) - Today, COGECO Inc. (TSX:CGO) ("COGECO" or the "Corporation") announced its financial results for the first quarter ended November 30, 2015, in accordance with International Financial Reporting ...
Cogeco Inc. says its radio subsidiary has sold its Metromedia advertising division to Bell Media, owner of Astral Out of Home. Cogeco Metromedia specializes in the public transit sector, with traditional and digital ad placements in Montreal Metro ...
Cogeco president Louise St-Pierre said the company's new name will reflect the firm's move from a cable TV provider to an information technology provider for business customers. next play/pause pre 1/1. Hamilton Spectator. By Steve Arnold. BURLINGTON ...
... Cogeco Inc. and Cogeco Cable Inc. "In her more than 15 years with the company, Louise has proven herself as an excellent leader, firmly demonstrating her enduring ability to engage teams to drive great Customer Service and solid results for ...
The company has announced new download and upload speeds for some of its residential and business packages. The new speeds will be automatically rolled out to current subscribers, at no additional cost. The download speed of the Turbo 30 package ...
As telecom companies across Canada wage a new marketing battle over super-high-speed Internet, Cogeco Cable Inc. is content to watch from the sidelines – at least for now. The race to upgrade broadband Internet networks to enable gigabit-per-second ...
Cogeco Cable Inc. took the wraps off a new high-tech data centre in Montreal Friday, kicking off what it hopes will be a period of renewed growth for its enterprise services business. The company announced in May that it was combining its two ...
Cogeco Cable Inc. announced today that its wholly-owned subsidiary, Atlantic Broadband, has completed the acquisition of the cable system owned by MetroCast Communications of Connecticut, LLC and its parent Harron Communications, L.P. The ...
Cogeco Inc.'s profit and revenue jumped in the third quarter, mainly on the back of growth in its U.S. cable services as well as favourable exchange rates. Revenue for the Montreal-based company increased by $21.7-million, or 4.1 per cent, to $557.8 ...
Montreal-based Cogeco Cable Inc. will expand its U.S. operations with the purchase of cable, internet and phone provider MetroCast Communications for $200 million US. Cogeco will buy the Connecticut-based company through its wholly owned U.S. ...
Cogeco Cable Inc. has announced a deal to buy U.S. cable company MetroCast Communications of Connecticut LLC for $200-million (U.S.), making good on its promise to look for U.S. acquisition opportunities. Montreal-based Cogeco said Monday that its ...
Firefighters pour water from atop a pumper onto the stubborn grass fire, along the highway 407 sound barrier and townhouses on Headon Forest Drive. next play/pause pre 1/1. Burlington Post. By Brenda Jefferies. UPDATE: Service has been restored to ...
A new wave in the world of television entertainment is rolling into Quebec today. TiVo, the leader in cutting-edge television services, is now being offered by Cogeco Cable in all markets it currently operates in. The platform's interface, language and ...
Cogeco Cable Canada said it has rolled out its new TiVo-powered offering in all operating markets following its launch Quebec. Cogeco's deployment, marking TiVo's first with a Canadian MVPD, got underway in November 2014 in Ontario. Cogeco's version ...
Their Customer Service is LOCAL - not in some cheap-labour third-world country with agents who don't speak English - (yeah, I am talking about you Bell) -- or totally non-existent (talking about you Rogers). It is easy to understand why Cogeco always ...
“Hackers” -- people who find a way to break into your phone system and place long-distance calls costing hundreds or even thousands of dollars. next play/pause pre 1/1. Hamilton Spectator. By Al MacRury · SEE MOREarticles from this author. They're back.
Showing just how much of a priority business services growth has become for the cable industry, two of Canada's largest MSOs are rolling out new broadband products for their commercial customers. In separate announcements on Thursday, the two major ...
Cogeco Inc. and Cogeco Cable Inc. today announced the appointment of Mr. Patrice Ouimet as Senior Vice President and Chief Financial Officer, effective November 17, 2014. Mr. Ouimet has substantial operations and finance experience in global public and ...
Cogeco Cable logo Cogeco Cable (TSE:CCA) announced a Quarterly dividend on Wednesday, November 12th, AnalystRatings.Net reports. Investors of record on Friday, November 28th will be paid a dividend of 0.35 per share on Friday, November 28th.
Cogeco Cable Inc. logo Cogeco Cable (TSE:CCA)'s stock had its “sector perform” rating reiterated by stock analysts at Scotiabank in a report issued on Monday. Separately, analysts at RBC Capital raised their price target on shares of Cogeco Cable from ...
Cogeco Cable Inc. logo Scotiabank reissued their sector perform rating on shares of Cogeco Cable (TSE:CCA) in a research note released on Monday morning. Scotiabank has also taken action a number of other stocks recently. The firm reiterated its sector ...
(1) Peer 1 Hosting refers to Peer 1 Network (USA) Holdings Inc., Peer 1 (UK) Ltd. and Peer 1 Network Enterprises, Inc. (2) The indicated terms do not have standardized definitions prescribed by International Financial Reporting Standards ("IFRS") and ...
Cogeco announced a partnership and new platform with Tivo. Here, from left to right, Louise St Pierre (President of Cogeco Cable Canada), Isabelle Roussy, VP Marketing and Product Development Cogeco and Tom Elam, Tivo VP and GM, Service Provider ...
Marking the start of TiVo's first MVPD partnership in Canada, Cogeco announced Thursday that it will launch its TiVo-powered offering on Monday, Nov. 3, in Ontario, and extend it to systems serving Quebec in the spring of 2015 after they customize the ...
Cogeco Cable Inc. will be the first Canadian cable operator to integrate Netflix Inc. into its customers' set-top boxes when it launches its new TiVo service next week. Montreal-based Cogeco said Thursday it will make TiVo – a digital video recorder or ...
Cogeco Cable logo Cogeco Cable (TSE:CCA) has received a consensus recommendation of “Hold” from the ten brokerages that are covering the company, American Banking and Market News reports. Four investment analysts have rated the stock with a ...
Cogeco Cable Inc. logo Cogeco Cable (TSE:CCA) had its price target upped by RBC Capital from C$68.00 to C$70.00 in a research note issued to investors on Tuesday. RBC Capital has also modified their ratings on a number of other stocks in the few days.
Cogeco held a conference call earlier today that laid out its plan for “the future of mobile services in Canada.” The company primarily offers cable and Internet services to customers in Quebec and Ontario, but if the conditions become favourable they ...
MONTREAL, QUEBEC, Mar 10, 2015 (Marketwired via COMTEX) -- Cogeco Inc. (CGO) and Cogeco Cable Inc. (CCA) plan to release their financial results for the second quarter ended February 28, 2015 on Wednesday, April 8, 2015, after market closing.
Cogeco Cable and its parent company Cogeco Inc. are reporting higher revenue but lower profits for the third quarter. The cable company made a profit of $35.5-million, or 73 cents per share, compared with $48.1-million, or 98 cents per share, in fiscal ...
Cogeco Cable has abandoned an IPTV project it was trying to develop in-house and decided to bring the TiVo service to subscribers in Quebec and Ontario. The Montreal-based company took a $32.2-million writedown on the IPTV project, reducing its third ...
Canadian MSO Cogeco revealed in its third quarter earnings report that it has scotched a plan to roll out an alternative IPTV solution, and will instead move forward on a deal with TiVo. Cogeco said its indirect cable subsidiary, Cogeco Cable Canada ...
Audet said Cogeco will contact customers it believes will be "tempted" to leave, offering what he believes is better Customer Service. "It's a right-sizing exercise. Maybe the person wants a little less video, but they want higher Internet speeds ...
Cogeco is also being awarded for having the highest customer satisfaction for navigating customers to the right customer representative the first time they call through their interactive voice response system, for North America. Cogeco has been ...
'People' represents its commitment to delivering outstanding Customer Service to its more than 13,000 customers worldwide, backed by a 100 percent uptime guarantee. For more information visit: http://www.Peer1.com. Media Inquiries March Communications
'People' represents its commitment to delivering outstanding Customer Service to its more than 13,000 customers worldwide, backed by a 100 per cent uptime guarantee. For more information visit: http://www.PEER1.com. About Best in Biz Awards. Best in ...
Telecommunications and media company Cogeco Inc. (TSX:CGO) and its main subsidiary, Cogeco Cable Inc. (TSX:CCA) are raising their respective dividends by about 15 per cent. Cogeco Inc., which owns broadcasting operations in Quebec as well as a ...
