Access America customer service

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Customer Service

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Phone: 800-284-8300

User Reviews

20
Oct

Posted by Anonymous


on 10/20/11 at 11:22AM

An unfortunate fall prevented our trip. This was reported to the company and we were quickly furnished with claim forms. Upon submission we were advised that the papers were proper and that checks of reimbursement would issue. They arrived quickly. We were impressed with the cordial handling of our claim and happily report that our experience was most pleasant.

15
Apr

Posted by Kevin Guthrie


on 4/15/11 at 10:31AM

I had to call them after completing the on-line claim form. I am glad i did because this is not a trustworth company.

This company will flat out steal your money. They do not do what they say they will provide on intial purchase. If your flight is cancelled for work it is not covered, it is only covered if you are fired from your job after being employeed for 3 years.

BIG JOKE I wasted money with this company, and DELTA will never do that again.

08
Feb

Posted by Anonymous


on 2/8/11 at 1:11PM

Lousy customer service. Clsaim denied. Also not sure Access America can sell insurance to Canadian residents. Will report this to the insurance regulators, provincial and federal.

Would not recommend that car rental insurance be purchased from that insurer.

Customer Service Ratings

Based on 58 votes.

3.3

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Corporate Office

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Customer Service Scoreboard

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Access America customer service news
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I was then told to report to the customer service counter down the concourse. We were rebooked on a Noon flight, United 369, the next day Feb. 20th. I asked about whether we were going to be put up in Denver and given meals, and they said no because ...

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