Posted by Anonymous
After having a burst in my kitchen. I'm still waiting for a response. I wish to claim but no ones responded to my claim. This is ridiculous
. I'm out of pocket as the plumber wanted the money first. So where do I go from here??
Prudential customer service
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User Reviews
07
Oct
29
Sep
18
Nov
Posted by Anonymous
I have a compliant regarding service from Agent David Huhtala, Dewitt NY office. On October 16, 2015 I signed papers to file a death benefit claim. Your agent told me it would be 2/3 weeks to receive the check. When I didn't receive a ck after 3 weeks I called Huhtala on 11/9 and 11/13 and 11/16. He finally called me back on 11/16. His story and it is a story, the office was being renovated and phones were not transferring. I asked Huhtala what was the hold up on the claim and he told me another story, he said there was a problem with the faxed paperwork. Today I get a call from the claims office they didn't have an address to mail my claim. I asked the person when she received the claim and she told me they received it 11/16. You see the issue, he lied to me about everything.
I feel you need to know this.
The ladies in the claim office were helpful (l hope ) and will have a check to me in 3/5 days. (I hope). As for your agent Hahtala, well I'm done doing business with him and Prudential.
Mary Lou Dunn
07
Apr
Posted by Anonymous
I was a prudential employee in Texas at the Holcombe office. I have yet to get anyone to return my call to see if I have retirement funds left at the company since my separation from the company. I am currently at retirement age and would like to know if I have funds that need to be retrieved.