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I went on-line to make a transfer and pay my mortgage from my bank account on the day the mortgage was due (a Saturday at 1:00 PM)... they always distribute my insurance escrow at the last minute / I pay my mortgage at the last minute ... I could not make the transfer because bank servers were being serviced (it continued all day long). I was not forwarned of this sevicing / down time before hand yet I was charged the late payment fee the next day. I contacted my lone officer the following Monday via e-mail for corrective measures. She was now five states away with the same bank and could not help. HOW MANY HOOPS DOES ONE HAVE TO JUMP THROUGH.
Today my 20% full, credit card with JP Morgan Chase which is and always has been current was denied twice for a purchase. I go on line to communicate with Chase and I end up on this obscure and disconnected site. And so I begin my rant which will continue until I feel some sence of gratification. God knows this company will never gratify me.


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