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We purchased a Lexmark E260D for our business. It worked great for approximately one month, and then began having serious paper jam issues. It jammed nearly every time we printed, and we print a lot. After getting no help from other folks online who had the same problem, we decided to call the company. Lexmark immediately acknowledged a "known issue" with our printer and sent us a brand new one...OVERNIGHT. I couldn't believe it. They also had a customer service number to help us set up the new one if there were problems. I applaud the fact that they acknowledged a problem, fixed it, and took care of their customer. I would buy another one.


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