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I sent a restaurant complaint into subway restaurants customer complaint, experience at my local subway restaurant. I was told someone would get back to me after taking approx. 45 min to an hour to fully fill out the complaint/ experience form. There should be a copy of my form within the department that handles this form. I have not heard a word from subway since I filed the experience. Is this the appropriate way in which to handle an already bad experience through a subway restaurant? I am looking to hear back on the experience I'd shared and I do not plan on continuing to fill out same form again.


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