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I had a warranty issue with a Snapper SP 58V push mower Your customer service Rep. advised to contact Snapper Pro in Covington, Ga. (770-784-7068). I took the mower to their shop on Oct. 12, 2021 and paid a $50.00 deposit for diagnosis. Called Oct. 22, 2021 to check status and was told to give them a couple more days to see if it is repairable. Nov. 5, 2021 called and was told battery was not repairable and replacement battery is no longer available. Mike was working with Husqvarna to get warranty refund. If I hear nothing from them in a couple of weeks call back.
12-13-21, Mike says refund was approved. Waiting on Husqvarna to send payment so they can send it on to me. Be patient, the process is slow. It is now April 01, 2022 and still no refund. Please reply with your records status.
Mower purchase date May 28, 2019. Walmart purchase price $381.00
Mdl. 967947301


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