Flag Cub Cadet Customer Service Review

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I sent an email to corporate office at [email protected] explaining my dissatifaction with my challenger 750 which I purchased from Cass Outdoor Power in Cassopolis, Michigan. In brief it obviously was not driven before delivery. I was told it was new. It actually had 466 hours and was very roughly used by a school. I only drove it a few times and parked it until John the owner at Cass Power picked it for repairs. The speedomoter did not work==showed 0 always--there was a squeak in the front tires, winch motor would run off and on when not touching anything and the 2/4 wheel drive didn't work. John picked it up and about a month later I got it back. They were in no hurry as snow blocked access to his barn to get a trailer. The squeak has come back worse than before--as if brakes are on which I told John the first time-=the radiator fan was running after shutting off and found no fluid in the reservoir so I put some but must have a leak, and on April 4 while driving in the field went to stop and had no brakes only to find out the reservoir was empty. I added fluid pumped brakes but can't get a pedal. Must be a leak in the line perhaps associated with the squeak. Shifter must be played with th be sure it is in gear--was told it probably needed adjustment and John would adjust next time they got it in the shop. As I thought I bought a new utv I asked John for my money back and was told they don't have the cash and he would pick it up maybe tomorrow. I'm asking for help in either getting my money back or a new unit. I'm sure I'll have future problems as the school obviously abused this one and if I have to keep it what happens when the warranty runs out and what can I use every time it goes to the Cass Power shop. Thank you for your time.


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