Flag Dodge Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I hope I am contacting the right department. In March 2018 I bought a brand new 2018 Dodge Grand Caravan at the Miami Lakes Auto Mall in Dade County, Miami, Florida. This is the 3rd Dodge my husband a disabled veteran and myself have bought. The first one lasted about 9 years as we did a lot of traveling, the second a 2005 Dodge lasted 13 years. We are in our late 60's and decided to last year to get this van which we paid for. We specifically ask the salesperson if this van was equipped with everything we needed and if we had a car or engine trouble would be taken care of. HE SAID THE VAN WAS EQUIPPED WITH EVERYTHING WE NEEDED! On yesterday 10/6/19 we had a flat tire on the expressway and found out we did not have a spare and the car did not come with one. I WAS SO UPSET AND MY HUSBAND WAS CRYING SAYING WE THOUGHT WE HAD THE BEST DODGE VAN. Now I don't know how or whom to turn too as this is very upsetting. We had to pay for towing and a new tire. How can a car be sold without being told there is NO spare! this very important to leave out. Please help us with this situation we should have a spare. EVERY CAR SOLD SHOULD HAVE A SPARE TIRE!!!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video