Flag Firestone Customer Service Review

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Planting shade trees under which you will never sit:
I have been going the same Firestone Store since I purchased my new 2016 Honda Accord, Skyline Firestone, Cape Coral, Florida. They have continually have provided excellent service. The one exception was the previous scheduled service that had performed when I was out of town at Tires Plus in Trinity, Florida. Today I found out from Rick the Store Manager that Tires Plus stripped three of my wheel studs, one so bad the Silder, the technician had to remove the hub assembly.
I have referred several people to Skyline Firestone who have spent thousands of dollars there.
Rick and Silder performed the work for me at no charge to me.
Having been a Firestone Store Manager in Atlanta, Georgia (2011) and I can say this with high degree of accuracy: "Through Rick's portals are among the finest front and back end personnel on the planet.
I am truly grateful that your company has such fine people that take such good care of their customers

Sincerely,
Jeff Saams

PS: Planting shade trees has its dividends.


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