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I have been shopping in your store at gratiot and e.grandblvd.for over 20 yrs. On 11/4/2017 I entered autozone looking for helicore. I could not find it. I went to the counter to see location of product. I asked a female clerk. She didn't know what it was. I asked male clerk Juvar williams. He was very rude.He stated that he would look after he finishing with his customer he was waiting on. So when he finished with that customer. I waited over ten minutes for Mr.Williams to finish with that customer. I was the only person in the store requesting assistance. So while waiting on Mr.Williams a female entered into the store asking about,someone to come out to her car to scan her vehicle. I heard Mr.Juvar Williams tell her,when he finish with that customer that he would use his personal scanner to read problem with her car. When Mr.Williams finished with customer.He walked straight out the door to assist female. I finally approached female in charged and she proceeded to help me. I asked her for Mr.Williams name so I could make this complaint. That's bad customer service at it's fullest. I have heard others complaining about Mr Williams character. I really feel he needs some type of training on how to deal with the public.


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