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On May 16,2017 I visited Academy Sports & Outdoor @Arlington, Texas looking for a particular
exercise ball which I had a picture of given to me by my Trainer which he had purchased at this store the week before. The salesperson, with the aid of the Night Manager, told me they no longer carried the item and had not received any this year. They sold me a volley ball which they assured me would work for me. My Trainer said it was too big and too firm for our use. I returned the ball the next day and proceeded to find the ball I was looking for. Diane was most helpful and immediately took me to the isle where it was located. I appreciate Diane's kindness and assistance. Lucy Cleaver, Arlington, Tx


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