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I purchased a new AUVIO wireless stereo headphone last week at the Fishkill, NY store, which is closing down. When the charging station failed to activate, I returned it to the store, and they tried using a new charging cord which did not improve the situation. The Fishkill store checked another local store and they had no other unit available for an exchange. Then I contacted the warranty number and was informed there would be a $19 fee associated to exercise the warranty on a brand new product -- which is OUTRAGEOUS.



If this terrible joke is not rectified, I will also be in touch with your HQ -- and the local newspapers.



Joseph Incoronato


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