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I have been a long-term customer of autozone and I have spent thousand of dollars with you. And have recommended a lot of people to autozone, I will no longer be buying anything from your store's or recommending anyone to do so. I have had quite a few bad experiences at your autozone in Chesterland, Ohio store. Once was with a employee and a manager straightend it out. Now I bought something with cash and never used it, trying to return the item I'm told they can only give store credit and I have receipt. The manager that said this is Michael Waller. If this is true you need to change policy or loose a bunch of business. I have spent thousands of dollars with you over the years. I am a mobile auto mechanic and work on vehicles all over Ohio and always used AutoZone on my card as well as clients cards.


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