Flag JetBlue Airlines Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Flew from Austin Texas to Long Beach California, your number one flight attendant was truly knowledgeable. On this flight most or all the seats where taken. I was truly blessed to have been assisted by a most wonderful flight attendant. Her energy was truly amazing from the time we took off to the time we exited your aircraft.
I'd like to share my personal experience. As a disable person I'm often confronted with tremendous challenges. But not today,because from the time I introduced myself to your ticket agents I was treated with total Dignity & Respect. Numerous individuals representing Jet blue where extremely commentating. Making 3 hour trip truly amazing. The captain and the crew represented the highest quality of customer service. I was taken by how much your number one flight attendant. Focused her total attention in ensuring each passengers comfort and needs where met. On this international flight I seated next to two senior citizens such as myself. Whom were I believe we're non-english speaking Vietnamese. My attempts to communicate a simple message regarding our seat assignments. We're met with great great difficulties. But your flight attendant came to the rescue. You see your flight attendant pulled out her cell phone and translated a message from English to Vietnamese regarding her seat assignments. What was truly amazing here was they too wanted to switch seats. But didn't know how to communicate this information to myself or your Filipino flight attendant. In closing I'd like to thank your organization, for having such Dynamic individuals working for your organization. There are only two airlines that I enjoy fyling these days and Jet blue is at the top of my list...
Sincerely yours
Salvador Araujo,K Jr.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video