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I'm sending this email regarding an order that I order on December, when I placed the order the item was available online but within a few days, we get an email saying that the item is out of stock and what not. So you guys give me a phone number to call and when I called, one of your customer service representative is being very rude to me. And also threaten to hung up on me when I'm trying to get my refund for the item that I paid for and ran out of stock. He also put me on hold for a good 30 mins saying he can't find my order information. Then when he finally found it, he ask for my credit card that I use for the purchase, and I gave it to him and its has been more then 2 weeks and I still haven't got my refund. So what up with that? What I want is to get my refund as soon as possible because I did paid for the items but you guys said it out of stock or whatever reason. So please give me my refund back as soon as possible, and that's all I'm asking. And once again I call today, the same guy pick up, and he keep putting me on hold while he doing a search for my order number when I literally just gave it to him and he still put me on hold for 10 mins, and keep saying that I'm not giving him the order numbers, and he hung up on me. So you guys really need to do something about this person, when I ask for his name he hung up on me. I just want my refund and that's it. I do not want to deal with this person anymore.


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