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After getting the cook and learn kitchen for my sons Christmas present and found it to be faulty and parts missing I contacted your customer service team to be told parts would be sent out after 12 days I was told that no parts were available and to return the toy to the store. My son had waited for 2 weeks to play with his Xmas present and after the kitchen due to its condition feel and cut his head you offered 25 pounds of credit. I am now taking this matter further.


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