Flag Michaels Customer Service Review

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I have had trouble with the Orland Park Store, ( Illinois) in the past and thought that I would give them another chance with a phone call looking for a Scrapbooking FUSING TOOL. Of course, I do not expect a busy store to stop everything and go look for my item, but when the person answering the phone says she will get someone else to check on that item and I am still on hold ten minutes later ( only because I am multitasking and polishing my nails), I finally hung up! No one checked in to say it would be a few minutes more nothing! Just the sound of being on hold! FORGET IT NOW! I will never go there again and because that store is so disrespectful nor another Michael's Store!


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