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To Whom It May Concern. My Name Is Samuel Habib. My Email Address Is [email protected] Friday 10/7/2016 I Went To Office Max Located To Have The Comp.technician Check My Friend's Laptop Becaue It Was Very Slow And Infected With Virus I Was Highly Welcomed By A Professional Technician His Name Is Alex Hrenandes, He Was Very Friendly . After Explaining All The Problem With Comp. I Asked To Cler The Virus And Install The Antivirus Protection Plan With One Year Guranty. When She Started To Use It, It Was Still Withe The Same Problem. On 10/10/2016, I Took It Back To The Store. This Time I Talked Eddy - Another Tech. Who Was Gloomy, Unfriendly And Rude. When I Asked About Alex Who Helped Me Me Last He Said " I Don't Know, I Asked Him When Alex Will Be Back He Didn't Give Any Answer. At That Moment I Felt That I Was Talking To An F.b.i Agent Or C.i.a Personnel . When I Told Him About The Virus That Is Still On The Comp He Told Me That I Probably Okay The Virous. And Asked Me How I Use The The Comp,thinking That He Was Talking To A Little Kid Or An Idot Person With No Respect Or Consideration To My Age. My Friend Who Was With Me In The Store Told Me The Reason Eddy Was Talking To Me That Way Because I Have A Stron Accent


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