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I was just at the Best Buy in fox point Wisconsin. I had bought s lap top last December and there is now a problem with it. I brought it in to have it looked at and there was no one in line but I was told I needed to make an appointment with the geek squad. That is ridiculous since there was no one there and the next appointment was not for another hour. What kind of service is that. I am really disappointed and will try other stores now


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