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Express Scripts has set up a maze of requirements and restrictions that make getting prescriptions filled has turned into a nightmare.
"Contact your Doctor", " Have your Doctor contact us", "This is no longer on our formulary", etc.
Part of what my MD and his patients try to do is to focus on health issues, patient care.I have found myself spending more and more time with my primary care MD trying to satisfy Express Scripts increasingly burdensome requirements.
Maybe this is a " cost containment measure";i.e., changing the formulary and making it very cumbersome to get meds that ARE on the formulary will just cause patients to give up, and pay out of pocket at retail pharmacies.
I had very little trouble with Medco, but unfortunately Express Scripts took over Medco.


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