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after two years using your cell phone, I decided to purchase an "upgraded" one...sorry to say, but this will be the second time I'm sending it back to be repaired...you send it back & say it's repaired? I think you just looked at it for one second & mailed it out...the phone has a VERY bad speaker malfunction,,,instead of "repairing" it like you state, just replace it with a new phone & don't waste my time & money...and MAYBE I can actually give you a good rating...but for now I'm a very dissatisfied customer


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