Flag Mercedes Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I purchased new ML 400 today only I took the delivery but I am not getting good feel about the car. I feels the showroom sold me display car without my knowledge. Because when I took the delivery the front seat looked like little spoilt with dirt. All the original plastic covers were already taken out. Moreover when you sit inside a new car the feel the smell is totally different which makes you cofident and feel better that the car is new. But in my car it was missing.
Any way I raised my doubt with the sales person and he said it is not such case. But still I doubt this but I dont have any way to check this thing.
2ndly when a person buys car and that too a luxury car likr ML400 where he spents thousands of hard earned dollars and he is there for delivery with his family I think the showroom sales manager should have given a small sweet or chocolate box atleast as a small gift as gesture for owners spouse or family. Which they not.
There just want to save that small gift money also which may have costed them only few dollars. I even requestsd to give atleast a small personal gift from metc lifestyle collection as a gift but the manager was rude saying that is not possible.

I didn't liked this behavioyr. They must have given at least a small chocolate box to show they value there customer and share their happiness on there being Merc customer.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video