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Would not ever use hertz again based on experience in Sedona Az on 2/12/15. It was a little after closing, mgr was still there and would not "reboot" his computer so we could rent a car to get back to Mesa. If it wasn't for Enterprise, we would of had to find a motel, stay over night etc. Poor business! Having been in business my self I was a little astounded. Called your customer service and couldn't understand the guy on the other end. Non wonder you have such poor ratings! Have a good day!


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