Flag Cash America Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Repeat customer for over 15 yrs. Never again will i shop or purchase another item from this outfit. After multiple CASH purchases. I was encouraged to "buy it on lay away " told if i changed my mind or wanted a refund it would be no problem. When out of town on buisness. Missed a payment date when i returned to town less than 24hrs went to store to pay it off only to discover they had pulled the diamonds and resold them . I was told at that time that they had issued an in store credit for part of my money that could be used at any location . No time limits . Sadly enough when i did find another piece of jewlery i was told my in store credit was expired! in other words if you dont use it within 6months you lose your. Money. When addressed with new store manager the response was spend 400.00 more and they would re instate my credit amount. what a sad day when a company as large as this stoops to in my opinion extorsion for a person to get their money back . I have worked in the public service industry for over 40 yrs. And i have never treated my customers this badly. As far as that i have never heard of such a buisnes practice. Needless to say . I will never shop here or use anyservice provided by this "outfit" again , and will encourage my customer base of over 20,000. To avoid this type of treatment as well.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video