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I shop at the gap often, at least once each season but recently I've had to relocate to upstate ny from Charlotte nc. The gaps I'm used to have always been accommodating clean friendly guarantee quality...But not at the CrossGates mall outside of Albany N.Y.. With sales clerks being incredibly demeaning and rolling their eyes at my 2yr old and doing nothing to assist me in anyway during every visit. Once they left a security pin on a new sweater .When I took it back ( 15miles from
my home) I asked to see a manager the clerk said" he could handle it"????....seriously? ????
Well after I corrected him it took 15minutes to get an assistant manager over to say she was sorry and give me a 4$ refund.....that's right 4$????....I'll never return to that gap again.


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