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Bitdefender maybe a good product but their customer care and support just does not exist
This is my problem experience; I had to reload my o/s on the system I had Total Security 2014 the full paid for product When I tried Bitdefender site to try and re-download it no matter how much I tried I couldn't find it I tried a number of other sites but these didnt have it either and thoese that did the program didn't work Bare in mind my purchase still has 185 days left
To cut along story short Ihave contacted Bitdefender, so called customer service, FOUR times in the last FIVE hours and all I've received up untill now is ticket numbers


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