Flag Etihad Airways Customer Service Review

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We all had a BAD EXPERIENCE w/ ETIHAD GUEST SERVICE ASSISTANCE fr. (LAURA & LAURENCE) @ Heathrow airport they just make an assurance of the passenger without asking my Mum of what condition or assistance she needed right especially in terms of her medical condition, that they should have check first with medical assistance before cancelling our flight. They DON'T KNOW HOW TO TREAT THE CUSTOMER RIGHT, (POOR CUSTOMER SERVICE!!!


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