Flag Symantec Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My wife purchased a I pad on Sept 1st 2013 She needed security on it so we went threw Norton on line. We have Norton on are other home computers. Well she was billed twice on her credit card 29.95 So she called Billing and the person she talked to her name was Kathy must have been having a bad day because she was rude to my wife all because we have two Norton accounts one in my name for the laptops and one in her name for the I pad. We have one I pad are Symantec that we bought for the I pad covered Three devices phones are I pad not laptops are tower computers. So why would we purchase it twice. So to cut it short. Kathy refunded my wife credit card.that was good. But she cancelled my Norton antivirus on my account and refunded my credit card what a joke and customer service All because we had two accounts showing up. Gilbert.Bailey


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video