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I have notified Norton Symantec several times about E-Mails from Norton Symantec about Norton 360. I keep getting messages that my 360 has expired. I purchased a new 360 from Staples here in California. I even had to ask for help to install the new program because the instructions in the packaging did not mention anything about having to delete the old progam before installing the new. I thought that it was all o.k., but now I'm receiving these messages that as of March 21 2012 my Norton 360 has expired. I have tried calling several phone numbers on this matter and got through to, I beleive India. The person that I spoke to then stated that he would take care of the situation, but I am receiving these messages again. I have been on hold now at phone # 1(800)745-6054 for 58 minutes and am tired of this nonsense. If Norton has deleted my new 360 program from my computure someone is in big trouble and this incident will be reported. I can't beleive that there are so many people before me. It is now 4:45 which means that my initial call came in before 3:45. I expect an E-mail from Norton Symantec within 24 hours and if I don't the consumer protection agency here will be notified and I expect a class action lawsuit will follow. Your customer service is terrible.


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