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I will never buy another Garmin again. Total frustration with trying to update the map. THEIR software on THEIR device is not recognized by THEIR site software. My PC recognizes the device just fine, but somehow one Garmin software cannot talk with another Garmin software. Then they tell me it is probably a problem with my computer - spyware or malware or something like that. NOT! Scanned clean by three different anti-spy anti-malware programs. So try another computer they say. I do, still the same problem. I doubt these people even know what softwarer is. I was on with somebody calling himself tech support, then transferred to "software" or alternatively "programming." After I am transferred, guess what? Yup, I have to explain the WHOLE thing all over again and they guy is confused as to why I referred to the previous guy as tech support. Like he was really hung up on that because HE is tech support. Look, buddy, all I know is what one Garmin employee told me about another Garmin employee....wait, I see a pattern here... not only is their software unable to talk to each other, their employees don't either!!!

Never again. My old TomTom updated fine, never malfunctioned, and gave me two miles warning to the exit at freeway speeds versus Garmin's one mile, which is not enough in heavy and fast moving traffic. Back to TomTom, the Garmin is going to recycle, but I will break it first so they cannot refurbish it and pass the misery on to someone buying used stuff off woot.


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