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I needed to speak to a National Grid representative. I went to your website and dialed the number posted there for customer service -- 800-870-1664. I dialed that number and then answered several questions on your automated message. I then spoke briefly to a person who said she only serves customers in Connecticut. I then had to dial a DIFFERENT customer service number for New York. It would be a courtesy and consideration for your customers if you put a menu of customer service numbers on your website. That way, a customer could choose the right one and only have to make one phone call. Thank you.


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