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OMG I hate these people!! I will never buy ANYTHING from them again. I bought my brand new high tech tower from walmart because I wanted all the fancy bells and whistles. Well we went on a two week vacation right after, and when we got back, I was going to burn the pictures from the trip. This POS will not burn in any format, with any software. I tried to return this $400 paper weight to walmart, only to find out that they wouldnt take it back because it had been 2 1/2 weeks since purchase...but to try the manufacturer's warranty. That's a freggin joke! When I called them they took me through 12 useless steps, and 3 seperate phone calls just to tell me that the cd/dvd drive is defective! A 5 minute google session told me that!!! So anyway, they tell me I either have to drive to Texas (from GA) for a repair, or I have to ship it to them...to MY expense!! Really people?!? I just paid $400 for a computer for the warranty, and the suposed high tech nature, and now I have to pay out an addition God-knows-how-freggin-much, plus insurance because the retards that built the damn thing had their thumb up their asses?!?! This company's service STINKS!! DO NOT BUY THEIR JUNK!!!


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