Flag Celebrity Cruises Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

On my birthday January 6, 2012, my son and I took your cruise for the first time from New York. I had a horrific and humiliating experiance. The last day of the cruise I had a balance of $167, A mexican woman from the costumer desk told me that I can not leave the ship until I settle the account, I said to her that credit card will take care of it the next day . she said, " you have to return all your purchase until you clear the account, after returning all the things, I was held hostage in my cabin until they made a call to the cabin and this man from the desk said " you can leave now. $67 was the balance the next day the credit car clear it. you have a whole bunch of despicable people working for you, this was my worst birthday ever....


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video