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Dear Northwest Airlines Customer Support -

Thank you so much for your assistance in correcting the problems with my flight reservations. You've restored a bit of faith I lost long ago when it comes to Northwest Airlines. To be honest, I was pissed when my administrative assistant booked me once again with Northwest. She's dumb as hell - blond dumb - and I'd swear she hates me even though I keep food on her table. If only it was easier to find good help. Anyway, speaking of help, I have a question -- will Northwest guarantee in writing that its pilots will fly the God-damned plane? If so, please email an official correspondence back to me. My attorney needs all the help she can get in handling my estate in case we run out of gas over Minnesota.

Thank you,


Jonathan Myers
Executive Director of Operations
Initech, Inc.


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