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NetFlix

www.netflix.com
We hope to provide a complete resource for NetFlix customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for NetFlix.

Customer Service

Phone:
888-638-3549

How to reach a live person:
Just press 0 when recording begins if a live person doesn't pick up immediately

Hours of Operation:
24/7

Email:
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Customer service link:

Description:
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  User Comments  
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When looking for help with my Netflix account,I got someone who wants me to pay for their help. I can't ask to speak to someone without being charged for it? The Netfix stopped working correctly and I can't watch movies. So , am I expected to pay when the cause is on your side? I still pay every month without fail. Why are you failing me?

dlrcbr@aol.com 6/14/13 8:59PM

netflix needs more movies. For example themovies that just came out in theatres and then they go on dvd they need that on netflix. All netflix has is old movies. I wanted to watch this movie called "monster" thats a old movie netflix didnt have that.. i use my tablet. All im saying is they need a new update on movies.

unsatisfied customer. 6/14/13 8:45AM

im a new costumer. so far so good . i have no problem. watching movies. . i think the problem is internet provider.... but other than that . is awesome.

viroleño77 6/14/13 1:06AM

Just wondering how many of the complainers about Netflix are using Windstream as their Internet provider.
I've been having trouble with my Netflix, as well. But come to find out Windstream had a DNS problem and you have to call Windstream to correct it.

Angelteddy 6/9/13 1:58PM

Why South Park Why Did You Take Out South Park!!!

PaRappa 6/5/13 10:15PM

How can the clowns that run this company face their families at night, much less their customers?

Can you imagine a real company like Apple or Amazon or CBS or IBM going 'down' for hours? Netflix is what happens when there is more venture capital available than sense.

Anonymous 6/5/13 9:24PM

this is what happens when sites spread themselves so thin by offering availability of every device imaginable! as smart as those CEO's, programmers and marketing guys lead you to believe they're all a bunch of idiots all about the $$$$ bunch of roosters!!!!

joey 6/5/13 8:25PM

It is a shame that such a clever idea with a reasonable price tag such as Netflix turned into yet another greedy millionaire. I can respect a wee increase in prices so long as the customer is getting top quality for top dollar. Since the price of the Netflix service has skyrocketed, the service has become inferior, example tonight, yet again, the streaming service is unavailable (this is an all too common occurance). The choice of movies to stream is, at best, C movies and TV movies that I pay cable for and can watch on TV.
I look forward to the day that greedy sods such as the owner of Netflix are humbled.

Anonymous 6/5/13 8:11PM

I am a new user and I am experiencing trouble and am unable to watch any movies tonight. Please fix soon!!!! It was also hard to find the customer help number since the netflix sight doesn't load up.

Anonymous 6/5/13 7:59PM

I have been satisfied with Netflix for years. I changed to streaming to watch movies overseas and I loved it. Tonight back in the States I did not have access to Netflix. Customer Service told me they were trying to solve a problem. Please solve it. I love what Netflix provides.

maryou 6/5/13 7:38PM


View all 1,073 NetFlix customer service reviews, complaints and ratings >>
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  User Rating  
Based on 552 votes
2.6
Customer service rating:
NetFlix
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  Company News  

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