Home Shopping Network customer service

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Customer Service

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    • 8am - 1am ET
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User Reviews

Posted by Anonymous


Placed an order for $100 them and forgot to give them a $10.00 coupon. When I called to ask for a credit I was told that because I didn't call the day I ordered it I couldn't have it. Poor customer service.

Posted by Anonymous


Shop with company many years. Year 2013 the items ordered didn't meet my expectations. I received letter December 2013 that I have return too many items back and my account can be closed. This was an insult due to that all show host stated if you are not satisfied with items purchased you can return back within 30 days with no problems. Unfortunately, this is not the case since I received letter that my account would be closed. I feel this is unconstitutional and a violation of my rights to order items from HSN. Most of the items I have return also been return by others and the same items have received low ratings from many customers worldwide. HSN is a false advertisement since receiving disturbing letter to terminate my account.

Posted by Anonymous


I was watching HSN Jennifer from Serious



























I was watching HSN today Jennifer from Serious

skin care, she was promoting her blush in a tube. CECE her asistance stated that when her blush in the tube gets low it looks ghetto so she get another one. That was very unprofessionl. I call it a racial slur.

Posted by Anonymous


I recently received a letter from HSN stating that my account would be closed because I have returned too many items. So I called customer service and told the superviser in charge that HSN is based on the premise that you can try for 30 days and return it. So to me this is false advertising and misleading their customers. I am going to write a higher up in the company for action.

Posted by gloria hindman


The comforter set I ordered seemed to be beautiful at first opening. Color is perfect. Comforter is beautiful. Shams and pillow slips beautiful. The downside and most important is: the sheets are much too hard to put on bed. When the sheets/bed skirt are laundered, there is no bed skirt since it is attached to the sheet. I LOVE everything I have ever ordered from HSN and especially Joy Mongono but this is a real dud. I am keeping it because I love the color and some of the pieces and it is too much trouble to return ?" Thanks Gloria Hindman

Customer Service Ratings

Based on 164 votes.

2.8

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Home Shopping Network customer service news

HSN exec called out for sending 'disrespectful' email

A scandal has hit QVC and the Home Shopping Network. After the two TV giants merged, HSN's on-air training manager, Gordie Daniels, sent an email to the entire staff that many found disrespectful. HSN is home to Mariah Carey, while QVC boasts Ellen ...


Amazon Eyes TV Home Shopping Network Buy

Although CEO Jeff Bezos is a fan of the show of a similar name, the business is actually a call center operator and engagement outsourcing specialist, which focuses on cable TV, telecom and retail. At the time of the deal, STARTEK would only say that ...


Beekman 1802 Enters HSN

Beekman 1802, the “farm-to-skin” beauty brand founded by Dr. Brent Ridge and Josh Kilmer-Purcell, is bringing its goat milk-based products to HSN on Monday. The EWG-certified brand first launched a decade ago when Ridge and Kilmer-Purcell left New ...

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