Future Shop customer service

Find contact information for Future Shop customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Future Shop customer service news.

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Customer Service

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Phone: 800-663-2275

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User Reviews

29
Mar

Posted by Anonymous


on 3/29/14 at 2:06PM

I wanted to find out if any of my nearby FutureShop stores has the Macbook Air in stock. I called three different stores, using the phone numbers provided by the location detector. No answer at any of the stores. Not just one try but three tries at all three stores over the course of maybe 2 hours. There appear to be NO live bodies at Future Shop stores in the Toronto area, at least none that are willing to answer the phone. You should really fire all the people who might be responsible for customer service at those stores and replace them with someone who cares. Future Shop service sucks.

30
Jul

Posted by dondj


on 7/30/11 at 6:52AM

Beware making any online purchases with Futureshop. I ordered a top of the line CyberpowerPC computer for $1799.99 and received a Much lower end $599.99 computer instead. After pointing out this mistake they offered $200 off on my purchase, then called back saying that was a mistake and they would only give me $50 off! I immediately shipped this wrong computer back to them. They have recieved the $600 computer 10 days ago and still have not released the $1900 I paid to them. I was told it would still be 5 or 10 business days before I would get my money back, before I could re-order the computer and start the merry go round all over again! It has now been more than a month from my initial order with no refund. I do not recommend using Futureshop online shopping. Futureshop online shopping was one of the worst shopping experiences ever.

Customer Service Ratings

Based on 142 votes.

3.1

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Future Shop customer service news
Future Shop stores re-open under Best Buy name

All 65 Future Shop stores that have been consolidated under the Best Buy brand re-opened on Saturday as planned, including seven in the Greater Toronto Area, the company says. Another 66 Future Shop stores across Canada remain closed permanently, ...

Days Of Future, Past: Best Buy Will Close 66 Future Shop Locations In Canada And Rebrand 65 Others

I agree that keeping the packaging and dealing with customer service can be a hassle, but even with all that the turnaround time on giving back a defective unit and sitting at home with the replacement is a lot shorter. It'll take me between 5-10 ...

Dark day for Future Shop staff

On Sunday, movers were seen loading product from the Future Shop at Fairview Mall in St. Catharines. next play/pause pre 1/1. Niagara This Week - St. Catharines. Employees showing up for work at Future Shop stores on Geneva Street in St. Catharines and ...

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