Casio customer service

Quickly locate Casio technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Casio page at any time.

Cash Registers

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    • This is a direct number
  • Hours of Operation:
    • Monday - Friday
      9:00am to 8:00pm ET
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Digital Cameras, Image Printers

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  • Hours of Operation:
    • 9:00am to 8:00pm Monday - Friday
      9:00am to 5:00pm Saturday/Sunday
      All times Eastern
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General Inquiries

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    • Push 5
  • Hours of Operation:
    • Monday - Friday
      9:00am - 5:00pm ET
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User Reviews

Posted by Anonymous


I have a casio cash register. i need a manual do you have it stock?

Posted by juanete44


I sent an e-mail to Tracey, at customer service at Casio on 05/13/2014. I requested a free watch band replacement. Her e-mail was Tracey said, that she would forward the pictures to her boss. The e-mail consisted of pictures of the watch band of a Casio Pathfinder The watch band was first changed in less than 1 year because it was defective. The buckle is to narrow for the band. I replaced the band which I bought thru Casio. Again, it has worn out in the same place. Waiting patiently for 1 month, I had no response and re sent a 2nd text on 06/12/2014. I, my family, or any friend will NEVER buy a Casio product again

Posted by Blitz


I Bought a Casio DW 6900 online directly from Casio.The second day I had the watch it stopped working.I sent it in for repair and they sent me a quote for 68.50.They said it had a small crack in the bezel were water seeped in,which is not covered by casio.Dont buy a Casio

Posted by Rich


I bought a Casio watch no. 2747 at Walmart with no user manuel and cannot set the time. The hands will not move to the correct time. They said get on line to find a user manuel and would not take the watch back and I cannot find a user manuel. What good is the watch if I can't change the time?

Posted by willie


The Metal Watch bank on a databank is not really all metal but plastic parts. In my eyes is most deceptive. They will sell me another band in a heartbeat. For fun going to send a letter to the BBB to see what happens.

Customer Service Ratings

Based on 131 votes.

3.1

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Corporate Office

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Customer Service Scoreboard

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Casio Manuals
Casio customer service news

Casio Electronics and Pursuit Software improve jewellery shopping experience

Our objective is to improve people's lives by developing ground breaking technology, rugged and energy efficient products and delivering this with a level of customer service which is second to none. It is this constant pursuit of excellence which ...


Merchant Warehouse and Casio America, Inc. Announce a Fully Integrated Payment ...

Merchant Warehouse uniquely delivers seamless technology integrations coupled with full transparency and unparalleled customer service, which affords merchants and POS developers the ability to focus on growing their respective businesses.


Tiktox.com Announces the Availability of a New Radio Controlled Casio G Shock ...

To complement the Casio watch range, Tiktox.com also provides expert customer service and backup with an extensive range of Casio watch straps and spares for Casio G Shock, Baby G, Edifice, Pro Trek, Waveceptor and the Casio Leisure watch range.

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