Find the latest Chicago Tribune news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
You could have contacted a customer-service executive at the airline. I list their names, email addresses and phone numbers on my consumer-advocacy site: http://elliott.org/company-contacts/american-airlines/. I think this kind of airline math is ...
You also could have appealed this to a Payless customer-service manager. I list their names, numbers and email addresses on my consumer-advocacy site: elliott.org/company-contacts/payless. By the way, the fuel purchase option can be a good deal if you ...
The company behind the Chicago Tribune and Los Angeles Times is shedding its name to rebrand as a high-tech journalism company as it tries to avoid being bought by USA Today owner Gannett Co. ADVERTISING. inRead invented by Teads. Tronc stands ...
The check-in process for charters is also a cumbersome one, and the companies lack the traditional supports of commercial aviation such as online booking and 24-hour Customer Service. Associated Press. Copyright © 2016, Chicago Tribune. Promoted ...
A customer reportedly removed a Husqvarna leaf blower valued at $328 from an aisle at Lowe's, 990 W. Algonquin Road, at 1:10 p.m. May 30 and took it to the Customer Service counter for a fraudulent return. Police have a description of the two offenders.
So American was overdue on both refunds. I love the resolution on your case. You grabbed the Customer Service contacts for American from my consumer advocacy site (elliott.org/company-contacts/american) and emailed one of the managers. Just to be safe ...
What's your experience when you tried to cancel or start a subscription to the Chicago Tribune? If it's like mine, perhaps you end up asking yourself how the newspaper survives, and whether it should. Think a little more deeply and you wonder if the ...
I list the names, numbers and email addresses of the Allianz executives in charge of Customer Service on my consumer-advocacy site: www.elliott.org/company-contacts/allianz. You contacted Allianz and asked it to take a second look at your claim. It ...
Welcome to episode No. 55 of the Sports Illustrated Media Podcast with Richard Deitsch. In this podcast, which is published weekly, Deitsch interviews members of the sports media about their work and interesting people about the sports media. This week ...
The 23 most popular reality television shows in the U.S.A.. CelebChatter · The most ridiculous things celebs have spent their millions on. CelebChatter · The most iconic movie and TV ... Dumped Blue Cross members find new frustration: Customer Service ...
When H. Melinda Krakowski, a Customer Service representative in New York City, was married, she couldn't shake the feeling that she was alone, even when her husband was in the room with her. That's because they almost never touched, and she felt ...
Newspaper publisher Gannett said Mit wants to buy rival Tribune Publishing in a deal that would give the owner of USA Today control of the Los Angeles Times, the Chicago Tribune and several other newspapers. ASSOCIATED PRESS FILE PHOTO.
Last year, Amazon launched Amazon Home Services, a market for professional services covering home improvement, tech support, yard and outdoor work and other projects. Amazon says it has "high" service coverage in 30 cities, including Chicago.
She then gave me the email for Sean Bentel, American's vice president for Customer Service. I emailed him immediately. In the meantime, I have received two vouchers for $249 each. They are nontransferable. There has been no response from Mr. Bentel.
Every winter a fluttering blizzard of orange-and-black monarch butterflies settles in Mexican mountain forests after a 2,500-mile trek through the United States and Canada. Every spring, gardeners and butterfly enthusiasts across the Midwest cultivate ...
“This is not a contest between me and Putin.” — President Barack Obama, Feb. 16, 2016, referring to the Syrian civil war. Think Russian President Vladimir Putin would agree with President Obama's assessment? We don't. Case in point: After flummoxing ...
If you think the problem with modern America is that there are too many wolves, a bill passed in February by the U.S. House of Representatives probably made your day. If you think there has been more than enough killing of these animals over our ...
Some grocers are also enhancing their in-store experience, Kramer said, by offering more food items and greater Customer Service, like having a beer expert in the alcohol aisle. "Ninety-five percent (of shopping) is still happening in the store. There ...
I list the names, numbers and email addresses of United's customer-service managers on my consumer-advocacy site: elliott.org/company-contacts/united-airlines/. One of them might have been able to get you past the insensitive automatic responses. I was ...
In 2012, Steppenwolf Theatre told me that it did not engage in demand-based pricing — its then-executive director, David Hawkanson, said he was opposed to the whole thing on ethical and Customer Service grounds. This time around, Steppenwolf told me ...
Neither Hillary Clinton nor Bernie Sanders earned the Democratic endorsement of the Chicago Tribune, less than a week before Illinoisans head to the polls in the March 15 primary. "This being a free country, Hillary Clinton and Bernie Sanders are ...
You might have contacted one of the customer-service managers at Lufthansa for that: http://elliott.org/company-contacts/lufthansa-airlines/. But it looks like you already had started a letter-writing campaign. It's time to call for help. I contacted ...
I called United Customer Service and was told to take up the issue with Avianca. I contacted Avianca and was told that its ticket was indeed valid, and that it was United's mistake in denying me boarding; United also refused to rebook me on the next ...
And while Karasek praised the flight crew as more than gracious given the circumstances, she's less pleased with Delta's Customer Service. Between the hotel and train tickets, she estimates she and her friends spent roughly $650. Her efforts to reach ...
More than 2 million Microsoft power cords that can overheat and emit flames are among this week's recalled consumer products. Others include vacuum ...
What I didn't see when I reviewed your efforts was a brief, polite email to a Lufthansa customer-service executive. I list the names and numbers on my site: www.elliott.org/company-contacts/lufthansa-airlines. I believe, in your situation, an appeal ...
Comcast Corp., the largest U.S. cable provider, added more video subscribers in the fourth quarter than in any quarter in the last eight years, defying a trend of cord-cutters dropping traditional TV for online video services like Netflix. The ...
The movie folds questions about artificial intelligence into a story about a married couple (played by Mae Whitman and Martin Starr) pushing through an awkward stage of their relationship. He "designs" personalities for automated digital customer ...
"There aren't a lot of standards across the states on how to handle a provider dropping out of a plan," said Claire McAndrew, private insurance program director at Families USA, a national health care consumer advocacy group. "But that doesn't mean ...
Heading down the concourse, I came to a "Customer Service" desk, where an agent came up with the same answer. Undaunted, I went along to still another desk, and the agent there, learning of the problem, said, "I'm going to get you on that Seattle ...
Ethan Couch was charged with manslaughter and assault after he struck and killed four pedestrians in June 2013 while he driving under the influence of alcohol, marijuana and Valium. A psychologist hired by his defense team testified that Couch didn't ...
Sad, beautiful, the wittiest film of the year, "Anomalisa" takes place largely in a hotel room in Cincinnati, where a Customer Service expert (his well-regarded book: "How May I Help You Help Them?") has traveled from Los Angeles. He's delivering the ...
I called the customer-service line three times that night. None of the representatives knew why the reservation had been canceled. They just said that they would call us back. But they never did. This was horrible Customer Service, and our children ...
call center employees work Dec. 3, 2015, at OML Worldwide in Northbrook. The company is providing group health insurance for its 40 employees next year after premiums spiked for individual insurance policies. (Jose M. Osorio / Chicago Tribune).
Donald Trump's response to the terrorist threat, “a total and complete shutdown of Muslims entering the United States,” is like a lot of his campaign rhetoric: a visceral, offensive, absurdly simplistic, headline-grabbing take on a real issue. The idea ...
It just works, and when it doesn't, the Customer Service team is so kind and quick to follow up. Buffer is a scheduling tool, but I hardly use it for that purpose. Buffer is my holding queue for the things I want to tweet down the road but don't have ...
Radio Flyer is among the bigger toy companies headquartered in the Chicago area, and has design, development, marketing and Customer Service operations here, but its metal wagons, once made here, are now made overseas. Among the local exceptions ...
Other achievements Ashton cited during his tenure include creation of a strategic plan, excellent Customer Service, high levels of public use and satisfaction, and technological improvements.. Ashton said he desire to retire was motivated in part by ...
The owner of the Los Angeles Times, Chicago Tribune and other newspapers says it expects a buyout offer to cut its staff by 7 percent. Tribune Publishing employees had to apply by Oct. 23. The company said in October that layoffs could follow the buyouts.
I once visited a call center for a large candy company and was mesmerized by a Sudoku-like poster on the wall titled "How to Read Our Date Codes" - those number or letter sequences strategically placed on hard-to-find wrapper seams that signal when a ...
Democrats in Wisconsin are introducing legislation to counter a GOP proposal governing which bathrooms transgender students may use in schools. prev. next. Across America, public schools are faced with a challenge almost unheard of a generation ago: ...
The company has great Customer Service. (Ellen C. and Barb L. also recommended logo-free L.L. Bean.) And this from Debbi H.: "Our family has been wearing Lands' End (www.landsend.com) for years. For each type of outerwear, the catalogs indicate the ...
I was engaged in a customer-service email thread of my own this weekend when I received a reply from a brand representative that was one sentence over two paragraphs riddled with spelling and grammar mistakes. Whether it's in an email or on a social ...
She recalled in the story, due to hit newsstands Oct. 20, her father's early warnings about lowering expectations as an actress when she first started out, and her days working at a call center. Sexy but ... The interesting lives of the 2016 Miss USA ...
FILE - In this June 9, 2014 file photo, U.S. Sen. Mark Kirk R-Ill., speaks during an interview in his office in Chicago. Kirk's campaign has launched an unusual public attack on a Chicago Tribune reporter. Campaign manager Kevin Artl says the reporter ...
CHICAGO – The Chicago Tribune filed a lawsuit against Mayor Rahm Emanuel on Thursday over claims he violated open records laws by failing to disclose personal emails and text messages used to conduct official city business. ADVERTISEMENT.
... to the Times's staff of national and international reporters, disguised in the Chicago Tribune as "Tribune Newspapers" correspondents, that the Trib can present Chicago with a full-bodied report: what the Times does for the Tribune parallels what ...
Many wide boots also are wide-calf, which you don't want, and often you can't tell from the online description whether that's the case. Try a "live chat" or Customer Service and ask. Boots with calf stretch panels might be helpful and sites ...
Q: I recently received a $50 "other" charge when I rented a car from Hertz in New Orleans. I tried to find out the nature of the charge by emailing Hertz twice and received no reply. I then called its Customer Service number and was told I had to call ...
I called the number for Customer Service and waited for more than an hour, then spoke with a representative, who was quick to tell me she could not help. She said I should fill out the customer comment form on Allegiant's website and someone would get ...
