Posted by Anonymous
WE have problems getting our paper every Sunday!!!!! Please help us with that problem. Thank you
Chicago Tribune customer service
The Chicago Tribune is a daily newspaper with distribution in Chicago. The Trib, as its readers refer to it, is owned by The Tribune Publishing company. Chicago Tribune offers customer service by phone, email and form submission.
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- Press 1 and then press # when it asks for your number until you get transferred
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User Reviews
02
Jul
19
Jun
Posted by Anonymous
No paper delivered for 10 days in the past 2 months. First he had car trouble and then he went on vacation. I call to report no paper, I leave messages and it all fall on deaf ears. How is this to run a company? I have been a subscriber for over 30 years. Talk about no respect for your customer!
03
Jun
Posted by Anne Oyed
After more than 50 years as a Tribune subscriber -- newspaper now now digital -- as well as a bylined Trib feature writer, I cancelled my subscription(s) on June 2. I've called repeatedly and spoke to many who said they could fix (not!) what is today the third interrupted delivery issue within your term of ownership. I even added a second enews subscription after trying for more than a month between April/May 2023 to restart delivery under an active account. The Tribune has long lost its edge as a prime newspaper, and its customer service isn't worth one more minute of wasted time. Your digital circulation problems, among others, need to be seriously addressed.
07
May
02
Jan
Posted by Anonymous
I called today January 2, 2023 I talked to two different representatives and they both were completely helpless- The first rep present a tub I talked to for about 20 minutes and we got disconnected and she didn't even have the decency to call me back and she knew nothing what she was doing-The worst service I've ever received from a company and I'm going to go to Chicago Sun Times